Avast freezes explorer when opening folders

Avast Free Antivirus / Premium Security
1

I’ve had Avast for years but the recent update has caused explorer to freeze up whenever I open folders that contain large files. especially installation files.

No matter what I disable it still does it. This affects all the computers I have that run XP SP3. When it freezes there is no obvious sign of Avast scanning until many seconds later, even up to a minute, when Avast starts spinning then releases everything.

Maybe my computers’ specs are too low, but they are adequate for what I use them for: XP SP3, 1GB RAM, ~2GHz.

Is there a setting I have missed that will stop this behaviour?

2
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

The latest Avast: 12.3.2280
Forgot to mention it is the free version, sorry.

I use Malwarebytes, all clean there. Nothing else installed and this is affecting newly installed XP SP3.

I’ve used Avast for 15 years+.

4

Might be a bug, wait for one of the devs and/or submit a ticket: https://support.avast.com/support/tickets/new