I have used Avast for over a year and I’ve had great success with it. I just recently (past week) had to buy a new hard drive. So I reinstalled XP Pro with SP2. I downloaded avast and installed, got all updates. When I run the scan it freexes up at C:\WINDOWS$NtServicePackUninstall$\xpsp\res.dll.004
I had set the computer to run the scan and then walked away. I discovered it frozen about 2 hrs later. Mouse cursor will move around, but cannot get any response from the computer. Ctr+Alt+Del did not respond. Had to power off and restart.
I then opened My Computer, right clicked C drive and “Scan with Avast” to do it that way. It does the same thing. Seems to run fine, and then hangs at this particular folder. I left it alone all night, and my computer was locked up this morning at the same spot. Anybody know what’s going on here?
I started with the new hard drive, clean install of WinXP. Installed avast, then I hooked up the old primary and scanned a few files manually before transferr; did the same with the old slave drive.
I have Maxtor 120 GB drive, AMD K6-2 550 mhz, 256 mb ram
I also have Ad-Aware Plus with Ad-Watch running, and Windows XP firewall.
Even Ctrl+Alt+Del doesn’t work? That’s strange, it doesn’t sound like a problem that could be caused by avast…
Anyway, can you try to scan the file alone to see if the same occurs? If res.dll.004 is scanned without any problems, you can also try a few files that follow (the progress display is not updated for every file, so even if res.dll.004 is shown, it may actually have been scanned a few “files ago”).
:-[ Well duh on me. I had a brain fart after I posted this afternoon and logged off the internet. I noticed the Ad-Watch monitor was on… and had an idea. I disabled Ad-Watch monitoring, and then ran avast through all 3 partitions without a hitch. I’ll try it again tonite and set it to scan before I go to bed, and see what I have in the morning.
I will try scanning just the one file alone and see what happens with that, tho. I did a Standard scan today, not a thorough, so perhaps that could still be a snag… I just feel a little better knowing that I got my hard drive scanned, finally. I’ve had virus issues in the past, when I was still a Norton junkie, and a lot of problems with backdoor trojans. I tend to get a wee bit paranoid if I can’t scan. I live WAY out in the boonies with the
s l o w e s t dial up service in the world (why did I ever buy a 56k modem all those years ago?!?) so I have had my share of headaches when I had to wipe and reformat W95, and then W98, on to W2000, and now XP.