I reinstalled Windows XP two weeks ago. Everything seemed to be fine until today.
This morning, AVG’s antispyware was taking forever to get through System Volume Information. It logged 300,000 items scanned, which no scan ever has come close to, before I nuked it. Also AVG’s antivirus (which I don’t use but fired up to register with their forum) failed to update and suggested the install was corrupted.
Now Avast 4.7.932 has frozen on C:\Windows, at about 93,000 files scanned (thorough scan, no archives. I had the update folders in Windows exempted). It didn’t report a problem; it just sat there apparently doing nothing.
I’ve backed up my data, but I’m concerned. Avast has never done this to me before, in years of use. Any ideas?
Seems that you have leftovers of AVG antivirus installed and avast is not working properly.
Can you know which was the last scanned file on Windows folder?
How exactly does it freeze? Does it happen always approximatelly at the same place/folder of the scan?
Do you see a hard disk activity (when it freezes)? Is only the program frozen, or the whole computer (possibly with mouse cursor)?
Additionally, you can go to the program settings and turn on the creation of the report file (with “OK files” to be included as well in the report). This way, you can find out where the scan really stopped (it’s going to be close to the end of the report). The report file created (if you turned it on in program settings) will be (default location) at \Data\Report\Simple User Interface.txt
Ok, that’s good advice. Someone on the AVG forum told me to uninstall one of the AV progs. So I removed AVG (which I had installed accidentally, looking for AVG AS). Now both Avast AV and AVG AS seem to be working normally.
Strange, on my second computer, Avast just racked up over half a million files. Never did that before. I’m sure the mistake of including archives accounts for a lot of it, but it seems weird.