I run a small but active website for our social club with close to 500 members. Avast has blacklisted it . I have had it scanned by my host and they came up with nothing. Norton ha given a warning and allows users to proceed but other than that, nobody other than Avast users have any issues. Being blacklisted, I have to turn off Web Shield in order to access my site but I can’t ask other users to do that. I have reported it to Avast but it’s been 4 or 5 days with no response, What steps can I take to find out what is causing Avast to blacklist? I run Avast Premium Security on my owh desktop. My husband has another antivirus installed and has no iissues. Help! Error ID is ca023544a9cf/2024-10-26T00:59:43.745Z
Can you attach a screenshot of the Avast pop-up, with details showing.
Have you tested the website URL at Virus Total? https://www.virustotal.com
If no alerts there, complete an Avast False Positive form from here: Choose Your Sample Submission Type | Avast
One site has declared the site malicious from virustotal
Pre-crime AI …
And the error message …
If only 1/90 detection, have you reported a FP to Avast and wait for their opinion.
Note you will not likely see any feedback from Avast, but if they fix the FP you will be up running again.
I reported it about a week ago … but have heard nothing and I’m still not up and running