Avast has blocked a talk talk account and unable to read emails on this computer

General Topics
1

I tried to save a picture in my email account and avast threw up a warming and has now blocked the email account. How do I unblock it so I can read my emails

2

Hi, provide details (product/version/OS etc.).

3

I,m using Avast premium latest version

4
  • Which version/build of Avast Premium…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Please post/attach a screenshot of the warning/block.
5

attachment below
not using any other security but not sure its avast premium security (multi Device) on PC 64bit

6

Hi, you can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php

7

Not being blacklisted here: https://www.ip-tracker.org/blacklist-check.php?ip=153.92.174.228
Re: https://www.ip-tracker.org/lookup.php?ip=Mail.onetel.net.uk

Could have been a FP, because of manifold redirects. (VT gives it the all green).

So wait for a final verdict from avast team, as they are the only ones to come and unblock,

polonus

8

I had already reported that on the page you suggested.

9

You need to wait for the verdict from threat labs. You should get a reply within 48 hours.