Avast has stopped running on start up!(SOLVED)

Avast Free Antivirus / Premium Security
1

Hi All,

Anyone any idea how I can make Avast run on start up?
A laptop of the daughter of a colleague was laden with viruses and trojans. I have done a very deep clean and have dl’d Avast for her. However, whether it is due to my having to disable Avast on a few ocassions whilst cleaning I don’t know but now it won’t start automatically on start up.
I’m sure it is me missing something simple but just can’t get it.

Any help greatly appreciated.

Bert.

2

have you tried avast repair and reboot ?

For a repair of avast. Windows, Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.

A laptop of the daughter of a colleague was laden with viruses and trojans. I have done a very deep clean and have dl'd Avast for her
also recomended.... Malwarebytes www.malwarebytes.org
3

Thanks Pondus,

Will try repairing installation.

Yep re Malwarebytes. Use it myself. Had to use that and many others to clean this beast!
She let Norton IS 2006 run out and hadn’t updated for a while.

4

First thing to do is ensure that your daughter has uninstalled Norton completely as that in itself has proven to be as hard as some viruses to completely remove ;D

A link worth looking at, which is a program removal tool that can remove the remnants of a number of different Norton Programs:
Removing your Norton program using SymNRT

After having run that, if the avast repair doesn’t resolve it, you will have to reinstall avast (uninstall, reboot, install).

5

Hi David,

Thanks.

I have already used the Norton unistall tool and even that left some remnants behind!
The big clean got rid of the rest though.

The clean was very thorough and I’m pretty sure all is okay now however the leptop is V…e…r…y slow so am now attempting to close start up progs and unclutter HD (60Gb). Lots of music and pics.

Cheers.

Bert.

6

Hi All,

The repair seems to have worked.
Thanks again, Pondus.

How do I mark as solved?

Bert

7
The clean was very thorough and I'm pretty sure all is okay now however the leptop is V..e..r..y slow so am now attempting to close start up progs and unclutter HD (60Gb). Lots of music and pics.
run CCleaner http://www.piriform.com/ccleaner
How do I mark as solved?
click "modify" in top right corner of first post....then edit topic subject...add (SOLVED)
8

Yep, am an advocate of CCleaner too.

Thanks for the help, Pondus.

I’m obliged.

Bert

9

You’re welcome, Norton at times can be a real pig to remove.