sorry it took so long… when it rebooted it went into “dell diags” which it started doing 2 days ago. Fix log:

Fix result of Farbar Recovery Scan Tool (x86) Version:21-08-2015 03
Ran by Harry (2015-08-22 16:39:10) Run:1
Running from C:\Documents and Settings\Harry\Desktop
Loaded Profiles: Harry (Available Profiles: Katie Panetti & Mom and Dad & Mom & Dad & Harry & Administrator)
Boot Mode: Normal

==============================================

fixlist content:


CreateRestorePoint:
Startup: C:\Documents and Settings\Mom and Dad\Start Menu\Programs\Startup\FrostWire On Startup.lnk [2010-12-23]
ShortcutTarget: FrostWire On Startup.lnk → C:\Program Files\FrostWire\FrostWire.exe (No File)
Startup: C:\Documents and Settings\Mom and Dad\Start Menu\Programs\Startup\MEMonitor.lnk [2008-01-15]
ShortcutTarget: MEMonitor.lnk → C:\Program Files\Sprint music manager\MEMonitor.exe (No File)
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-2734996620-1405688005-191977121-1010\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
URLSearchHook: HKU\S-1-5-21-2734996620-1405688005-191977121-1010 - (No Name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - No File
HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURLs,Tabs: “about:newtab” <======= ATTENTION
U4 RemoteRegistry; no ImagePath
S0 rqlswp; System32\drivers\dcifqkkp.sys
C:\windows\System32\drivers\dcifqkkp.sys
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: Reg Delete “HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg” /F
Reg: Reg Add “HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg” /F
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
CMD: bitsadmin /reset /allusers


Restore point was successfully created.
C:\Documents and Settings\Mom and Dad\Start Menu\Programs\Startup\FrostWire On Startup.lnk => moved successfully
C:\Program Files\FrostWire\FrostWire.exe not found.
C:\Documents and Settings\Mom and Dad\Start Menu\Programs\Startup\MEMonitor.lnk => moved successfully
C:\Program Files\Sprint music manager\MEMonitor.exe not found.
“HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer” => key removed successfully.
“HKU\S-1-5-21-2734996620-1405688005-191977121-1010\SOFTWARE\Policies\Microsoft\Internet Explorer” => key removed successfully.
HKU\S-1-5-21-2734996620-1405688005-191977121-1010\Software\Microsoft\Internet Explorer\URLSearchHooks\{4D25F926-B9FE-4682-BF72-8AB8210D6D75} => value removed successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURLs\Tabs => value restored successfully
RemoteRegistry => service removed successfully.
rqlswp => service removed successfully.
“C:\windows\System32\drivers\dcifqkkp.sys” => File/Folder not found.

========= reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f =========

The operation completed successfully

========= End of Reg: =========

========= reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f =========

The operation completed successfully

========= End of Reg: =========

========= Reg Delete “HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg” /F =========

The operation completed successfully

========= End of Reg: =========

========= Reg Add “HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg” /F =========

The operation completed successfully

========= End of Reg: =========

========= RemoveProxy: =========

HKU.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings => value removed successfully.
HKU.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings => value removed successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings => value removed successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings => value removed successfully.
HKU\S-1-5-21-2734996620-1405688005-191977121-1010\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings => value removed successfully.
HKU\S-1-5-21-2734996620-1405688005-191977121-1010\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings => value removed successfully.

========= End of RemoveProxy: =========

========= netsh advfirewall reset =========

The following command was not found: advfirewall reset.

========= End of CMD: =========

========= netsh advfirewall set allprofiles state ON =========

The following command was not found: advfirewall set allprofiles state ON.

========= End of CMD: =========

========= ipconfig /flushdns =========

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========

========= netsh winsock reset catalog =========

Sucessfully reset the Winsock Catalog.
You must restart the machine in order to complete the reset.

========= End of CMD: =========

========= netsh int ip reset c:\resetlog.txt =========

========= End of CMD: =========

========= ipconfig /release =========

Windows IP Configuration

Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix  . : 

    IP Address. . . . . . . . . . . . : 0.0.0.0

    Subnet Mask . . . . . . . . . . . : 0.0.0.0

    Default Gateway . . . . . . . . . : 

========= End of CMD: =========

========= ipconfig /renew =========

Windows IP Configuration

Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix  . : 

    IP Address. . . . . . . . . . . . : 192.168.15.102

    Subnet Mask . . . . . . . . . . . : 255.255.255.0

    Default Gateway . . . . . . . . . : 192.168.15.1

========= End of CMD: =========

========= netsh int ipv4 reset =========

The following command was not found: int ipv4 reset.

========= End of CMD: =========

========= netsh int ipv6 reset =========

IPv6 is not installed.

========= End of CMD: =========

========= bitsadmin /reset /allusers =========

‘bitsadmin’ is not recognized as an internal or external command,
operable program or batch file.

========= End of CMD: =========

EmptyTemp: => 99.5 MB temporary data Removed.

The system needed a reboot.

==== End of Fixlog 16:42:25 ====