Avast Home locks before scan ends

Avast Home build Feb2006 (4.6763) taken from the ‘About’ Avast box
Win XP Pro - latest updates

Hi and help please. For a couple of weeks now Avast Home locks before the pop-up, at the end of a scan, appears. It won’t happen all the time and when it happens the oblong pop-up box shape appears with nothing visible within and the moment I try to shut it down the ‘Not responding’ message appears. The file below may be of help -

Server=watson.microsoft.com
UI LCID=1033
Flags=1672016
Brand=WINDOWS
TitleName=Virus scanner
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
ErrorText=The program is not responding.
HeaderText=You chose to end the nonresponsive program, Virus scanner.
EventLogSource=Application Hang
Stage1URL=
Stage1URL=/StageOne/ashSimpl_exe/4_6_753_0/hungapp/0_0_0_0/00000000.htm
Stage2URL=
Stage2URL=/dw/stagetwo.asp?szAppName=ashSimpl.exe&szAppVer=4.6.753.0&szModName=hungapp&szModVer=0.0.0.0&offset=00000000
DataFiles=C:\DOCUME~1\RAYSHE~1\LOCALS~1\Temp\WER92c6.dir00\ashSimpl.exe.mdmp|C:\DOCUME~1\RAYSHE~1\LOCALS~1\Temp\WER92c6.dir00\appcompat.txt
Heap=C:\DOCUME~1\RAYSHE~1\LOCALS~1\Temp\WER92c6.dir00\ashSimpl.exe.hdmp
ErrorSubPath=ashSimpl.exe\4.6.753.0\hungapp\0.0.0.0\00000000

Any help appreciated please

Ray

Hi Shep,

Have you tried repairing the avast! installation?

What kind of scan are you running? (with or without archives - does it matter, regarding the lockup?)
If you use the skinless Simple User Interface (ashSimp2.exe, instead of ashSimpl.exe) - does it change anything?

Thanks both for your suggestions. I have not tried repairing the Avast installation but will give it a go and report back.

I run a thorough scan with archives on but will try without archives using the simple interface.

Ray

It happened again but since I carried out an AVAST repair it finished the scan and is working fine now. Thanks again.

http://img150.imageshack.us/img150/1385/fault7ua.jpg

Ray

Glad you`ve solved Ray 8)