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Thanks to all for responding. I appreciate all the suggestions and I will followup. But several of the terms you introduced are new (and Greek) to me:
What is an “archived file?” How would I know if I have any?
I saw in one posting (maybe not in this thread) a copy of an IE Error message. I think it may have been called a ScreenShot. Can someone point me to a spot where I can learn more about ScreenShots? … wdc