Avast html:script-inf

I’ve just started getting this problem, seemingly with the latest virus signature update. It seems to be almost exclusively affecting Google. There’s no problem simply accessing the www.google.co.uk website but when I try to log into iGoogle I get this message, specifically stating the URL: http://www.google.co.uk/ig?hl=en|>{gzip}.

I am also getting this when I log onto the members section of www.dooyoo.co.uk (members.dooyoo.co.uk) although I can actually access the website despite the message! I also get the message in Dooyoo when I do a site search (Dooyoo seems to use Google as it’s search engine!)

Getting a strong suspicion that this is a false positive as these website are reputable and have no previous history of security issues. :-\

I just got several emails and phone calls about viruses on several websites, including some internal Sharepoint websites that aren’t accessible via the web.

It seems like all of my locations with Avast (which is all of them…) are complaining about warnings as of about 4pm EST.

I submitted one as a false positive before I left work, then on my way home the emails and phones calls started.

I really think this one is a false positive and I hope it will be fixed in the next update.

Never mind. https://blog.avast.com/2011/04/11/false-positive-issue-with-virus-defs-110411-1/

Total newbie here, and someone who doesn’t know alot about computers!!!

I had no problems earlier today accessing the sites i visit on a daily basis but this evening i have had ton’s of problems. Is there any threat to my computer??? Anything i can do??? Will the problem be fixed??? If So, when??? If i can access it (haven’t tried yet) am i safe to use internet banking???

Sorry if they are all really dumb questions, like i said i do not understand the problems and my colleague at work i usually ask is on leave for 2 weeks!

Hi. New member here. Subscribed because of this problem.

Edit: Never mind. Fixed thanks to Scythe944’s message (#22) Cheers guv’ :slight_smile:

Total newbie here, and someone who doesn’t know alot about computers!!!

I had no problems earlier today accessing the sites i visit on a daily basis but this evening i have had ton’s of problems. Is there any threat to my computer??? Anything i can do??? Will the problem be fixed??? If So, when??? If i can access it (haven’t tried yet) am i safe to use internet banking???

Sorry if they are all really dumb questions, like i said i do not understand the problems and my colleague at work i usually ask is on leave for 2 weeks!

avast is a disaster today… WHAT IS GOING ON?

Well, I followed the suggestion of running a boot scan, and since it couldn’t repair, I quarantined them…it started moving Microsoft Shared files before I lost power. Now I can’t even boot. A real virus might have been better.

Well, I followed the suggestion of running a boot scan, and since it couldn't repair, I quarantined them...it started moving Microsoft Shared files before I lost power. Now I can't even boot. A real virus might have been better.

Well I am glad I read this because I need to reboot due to this mess and was going to run a boot scan. I won’t now!

SHAME on avast for allowing this to occur… it has disrupted everyone’s life terribly!

I am not happy … nearly removed avast (which I paid for) from my PC. I knew the warnings were fake but could not make them stop!

I have had to leave one up so no more new ones will pop up. DISASTER.

Thanks again for your post!

DO NOT RUN ANY SCAN >>> UPDATE MANUALLY TO NEW VPS 110411-2 (you were getting false positives through a bad VPS update, ie 110411-1)

edit: restore quarantined stuff as well

Hi there!
Well, it was a false alarm.
Anyway, yesterday I had to move to chest some thousands of files because of this problem and I have a quick question: Can I restore them from the chest? How? And if I do it, will everything be as good as it used to be?
I’m quite sad, because this happened only on the 3rd day of my brand new pc, after I had finally setup everything as I wanted them to be :frowning:

Please assist in above questions!

Thank you,

Yes. Right click in the chest to see the options.

Check out this post as you don’t want to restore all files (existing ones in the chest before this and any temp internet files, pointless, etc. It also shows how to speed up the process of restoring those that you have to.

http://forum.avast.com/index.php?topic=75999.msg628755#msg628755

Remember that restoration only moves a copy back to the original location, it doesn’t remove the item from the chest. That is effectively a back-up until you know the file is back in the original location, then you can delete those files from the chest, also using the same shortcut process in the post link above.

Hi DavidR,

Was I glad I was doing something else at the time of the “avast update glitch” and missed that update alltogether, I came back on when all had been turned back to normal again and only the webforums and updating was still quite slow (around 10 at night CET).
Because I was not alone missing the wrong update I think only part of avast users were affected. But those that got a hunch that something was not right would have better closed down their computers (if that had been an option) and wait for the dust to be settled. What is the best procedure to act in case such a scenario will repeat, despite of the fact that avast will do all sorts of tests to prevent a rehearsal?

polonus

Thank you so much for the support!

So, as far as I understand, I’ll just restore all files and my pc will be as I’d never had this problem, right?
(as explained before it’s a brand new installation, therefore there was nothing else in the chest - all files there are just the ones I moved there last night)

Once again thank you!

“In Avast we trust!”

Yep, that’s how it should work. :wink:

Well it didn’t take avast long to realise there was something wrong with the update, presumably the communityIQ function and they blocked the update servers to limit the spread of the bad update. Once the VPS fix was done that was uploaded to the servers and they were unblocked.

So many users will have been blissfully unaware, due to a) their time zone, b) the VPS update duration delay (default settings, etc.) or the computer wasn’t switched on. However, with 125 million active users that could still amount to a lot of users effected, like yourself I was unaware of the problem, other than the forums being virtually inaccessible for a few of hours.

You’re welcome.

Yes, that is about it, once you have restored the files and they are in the original location you can delete the contents of the chest. A copy remains there on restoration just in case it didn’t work (otherwise you would lose the only copy).

My system crashed because of the problem and it took a good effort to get it to reboot. Now that it is up my programs all seem to be working. I did run system restore ( to an earlier date) twice in the process. My thinking is that I can skip trying to restore all the program files in the Virus Chest.

Is this a correct assumption.

Thank you,

John

If you did run a system restore: Yes. :slight_smile: