- Download and run the support tool.
- Post your File-ID here afterwards.
Avast turned the anti-rootkit shield back on on its own. I had it disabled and ‘turned off until I turn it on again’, but it still re-enabled it without my consent. And the very next time I started the miner, it quarantined the executable.
What’s the point of settings if Avast just does whatever it pleases anyway?
- Download and run the support tool. (https://s-install.avcdn.net/support-tool/avast/avastsupport.exe)
- Post your File-ID here afterwards, so the devs can find/check it.
same problem … but with nbminer 41.5
Hi,
it seems that this is also the case for “T-rex mining”
https://forum.avast.com/index.php?topic=319570.0
Well, it might help to provide the requested (Reply #18) logs… 
Do you need someone to upload the support file? Where should I upload or send it to? I’m having this same issue with t-rex where it ignores all my exceptions now. I’m getting sick of fighting with this and am ready to go with a different antivirus if this can’t be fixed. If you just need the name of the file, here it is.
20220522_0243_WEP8P_1357545531
I disabled the anti-rootkit shield and that fixed mine for now as well. They really hide it though, rather than listing it with the other shields.
Yep, should help - your File-ID is: WEP8P
Make sure you check regularly if it is still disabled. Mine keeps re-enabling itself. And it also keeps deleting my exceptions. Last time was a couple of days ago.
I haven’t done the support tool thing, because I don’t know what data that collects and sends. I’m apprehensive. So thank you for sending a report. I hope it helps all of us.
Hi,
Thank you for the support files. The fix will be available in the next VPS.
ok it work fine now 
thx
Thanks for the feedback.
kick
Avast updated, and after the update rootkit shield and anti-exploit shield were enabled again. The next time I started the miner, it got removed and quarantined.
Why is it so goddamn difficult for Avast to respect my chosen settings? And keep them over an update?
This behaviour is unacceptable.
Hi! I’m getting the same problem here. Avast keeps ignoring and deleting my exception list. Is there a solution?
There is a game I’m trying to run, but Avast doesn’t let me.
I’ve found out something else that’s related:
I have 3 shields active. File. Web. Mail.
If I then look in the system tray at shields control, it tells me 2 shields are disabled.
When I temporarily disable all shields, and then re-enable all shields, it says 5 shields will be re-enabled.
The two shields are anti-rootkit and anti-exploit. I can also enable those two from shields control when the other 3 are already active.
This means I can’t disable shields and then only re-enable those shields that were active before. All shields get activated, even those that I explicitly disabled.
This makes this function useless.
Hi,
Can you provide a screenshot of the Avast detection message and support file ID, please?
https://support.avast.com/article/Submit-support-file
Hi,
Can you provide the file name of the miner and a support file ID, please?
https://support.avast.com/article/Submit-support-file
The name of the miner is LolMiner.exe, which is bundled with the NiceHash miner program.
Both are the latest version. Version number for the LolMiner executable is 19.0 1.51a
The problem isn’t the miner. The problem is that Avast seems to re-enable certain shields that were set to ‘stay off until I enable them again’.
Also of course on a more fundamental level the problem is that Avast treats miners as rootkits and/or exploits. With no way to tell Avast that yes indeed this PC isn’t infected, but I chose to have that software installed.
I have added an exception, but I keep anti-rootkit and anti-exploit shields disabled because Avast (at least used to) quarantine the executable even if exceptions were set. Anti-rootkit shield ignores exceptions. And it shouldn’t!
Hi,
Sure.