As avast disappeared I downloaded the installation program … but it appeared to be a program that streamed music and couldn’t be played
As I canceled the running of it, it appeared as an avast installation exe … that ran “normally” …
This sudden disappearance, installation through changing type of program … and nsa syndrome … I feel left with psychosis to ask … does anyone knows what is going on? any one else with the same experience?
Any recommendation?
What do you mean " As avast disappeared " ? Where did you download your copy of avast from ? fresh copies of the latest stable can be attained from here http://forum.avast.com/index.php?topic=142936.0
If you think you are infected please run the tools provided here http://forum.avast.com/index.php?topic=53253.0 and attach the logs to your next post.
Craigb thankyou
I give more details …
1)Disappearance of Avast
Starting the pc -dell -celleron(R) , windows 7, dualcore CPU T3000 @1,800 GHz- signaled a problem with the system … after several tries to start the pc … it “fixed” the system, at the booting period … everything working thereafter … but Avast was not in place, not even at the Windows-Initial list of programs …
2)Music to installation change
From google–avast-- installation 2014… i dowloaded the exe … clicked it … and windoows live for music showed a message, indicating that it couldn’t run the file
… I chose the cancel option … and the former installation program at the desk appeared now with the avast logo pic. … I ran it and installed normally.
3)Thanks for the addresses … though I can not use them because when I click on any of the cleaners listed it shows this message: “An Error Has Occurred!
You are not allowed to access this section”
Strange that you cannot access those links as they are not restricted areas of the forum and even more strange is why your music program tried to run the exe file ??? I’d think that when the music program was installed ( or sometime later ) you may have given it permission to open exe files.
Please retry the links again because we need logs for one of the malware team to analyse.
Thankyou Craigb
1)I repeated the installation program through the first download site it suggests at the first address you recommended me to visit
a) RESULTS: after the download there appeared two files
b) I explored the “properties” of the first file … which showed no byte of length (first picture attached)
c) After creating the image through Gimp, and going back to the desk, THE TWO FILES WERE ALREADY ONLY ONE -second image attached-
d) I ran the exe with no problems
Is it normal that the new version doesn’t updates new viruses data as before? it’s report has the legend “everything is good”
From the second site you recommended me … clicking on everyone of the “Malaware Analysts”, with the exception of Essexboy -which sends me to my profile-, they send me to “my profile” section where it shows:
" Home Help Search Profile
avast!WEBforum
(this legend appears only after copying: return to avast! pages visit our support read blog join us on facebook)
An Error Has Occurred!
You are not allowed to access this section "
I hope this contributes to find a possible problem
Thanyou