avast installation problem

system · 2006-11-14T12:38:19.000Z

Hello everyone!

I have a strange problem with the avast installation. After i reformatted my HDD and installed avast free edition the computer completly froze. I couldn’t do anything with it. I uninstalled it in safemode and everything worked fine again. I did not have any other antivirus software installed during this.

Can anyone help me with this?

thanks

DavidR · 2006-11-14T17:44:22.000Z

This is a support forum for avast users and one that has already help you, so to Jump into someone else’s Topic when they are asking for help and Spam the topic isn’t appreciated.

I suggest you read the forums Policy which explicitly forbids this.

do not post any spam or announcement of commercial software/service if you are author or provider of such service

In both the other posts you made we also asked politely that you resize your avatar and even gave you two resized images you can use, http://forum.avast.com/index.php?topic=24757.msg202928#msg202928. Please use one or resize your own image.

DavidR · 2006-11-14T17:48:43.000Z

Windrunner post:1:

I have a strange problem with the avast installation. After i reformatted my HDD and installed avast free edition the computer completly froze. I couldn’t do anything with it. I uninstalled it in safemode and everything worked fine again. I did not have any other antivirus software installed during this.

Did you have another AV installed in this system, if so what and how did you get rid of it ?

What other security based software do you have that might have an effect e.g. SpySweeper, Spyware Doctor (StartUpGuard), PrevX, WinPatrol, ProcessGuard, etc. ?

system · 2006-11-14T17:54:58.000Z

that is what is strange about this issue, i didn’t have any Av software installed before. I did a clean reinstall of windows, that is i completly reformatted the harddrive

DavidR · 2006-11-14T19:50:06.000Z

That is weird and the only thing I can assume is that the install was somehow corrupted/failed. I suggest you download the avast! Uninstall Utility, find it here and save it to your HDD so you can find it later.

Have you tried reinstalling it again ?
If you haven’t reinstalled avast you can run the avast uninstall utility and do a thorough clean-up just in case, reboot and try an install again.

system · 2006-11-14T19:56:26.000Z

thanks for your help david :). i’ll use the uninstall utility and see what happens

DavidR · 2006-11-14T20:04:34.000Z

Your welcome, I’m sure you will let us know how it turns out.

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