Avast interferes with Chrome and Firefox Browser

General Topics
1

try navigating from this link in either chrome or firefox:

http://www.yachtworld.com/core/listing/pl_boat_detail.jsp?&units=Feet&id=1987725&lang=en&slim=broker&&hosturl=prestigeyachtsales&&ywo=prestigeyachtsales&

Most of the time, Clicking on either photo gallery or full specs initiates the “download” of a file instead of navigation to the page; Also, while both Firefox and Chrome will fail, they do not always fail on the same entity. e.g. clicking on individual photos in the list below the picture, some will “navigate” to the page , others will try and download a file to save. depending upon which browser you are using!

Turn off AVAST, all works fine.

IE always works

2

No problem here at all with firefox 3.6.13, not to mention avast doesn’t have any function to change how your browser responds when you click on a link.

What other security software do you have installed, firewall, anti-spyware, etc. ?

3

I also have no problems in either of the 2 browsers you mentioned.

It is also a good way to have people visit that website if, that was the intention ???

4

I was giving that particular thought (even on a first post) the benefit of doubt as the throughput from this site would be minimal ;D

When IE works ‘always’ and the web shield works the same for all browsers then that kind of inconsistency also points at other issues.

5

FWIW -

  1. not a stunt…(I’m a cynic, too)

  2. 2 different machines -

An XP SP3 hard wired to router (to yet another router, then to modem) running only
avast

2)a wireless VISTA machine also running Zone Alarm 3.5 as the firewall, and AVAST, running thru Verizon router modem only.

Both machines fail -
I’m attaching screen shots…

Note the lower left corner in third shot - it shows a download of .JSP, instead of browsing to the page.

these were chrome. In Firefox, a download windo is opened.

6

UPDATE

FWIW - I’m on my kids apple at her home (no avast). Safari won’t navigate it successfully - it just hangs!!

7

Which bears out what David pointed out earlier. There are other issues involved here and they don’t have anything to do with avast!.
It’s most likely some inconsistencies in the website itself which make rendering on browsers other than IE flaky or impossible.

8

I would agreed with inconsistencies - we’ve all encountered web sites that do not work well using one browser or another…My problem is the weirdness of the problem going away when AVAST is off;

One person has stated they had no problem with Firefox navigating from page to page within the website. Does anyone else encounter a problem using Chrome or Firefox - with or without AVAST running?

Out of curiosity , could it be a java / html problem on my machines? - I’m at Java 6, update 23 (build 1.6.0_23-b05)

9

No problems for me using Firefox…

10

fyi -

Avast did acknowledge an ability to reproduce the problem. But, they wre able to do it with avast running and with avast not running!!

Hi,

we are able to simulate this issue but no matter if avast! is installed or not so there will be some web server issue probably.

Best regards,

AVAST Software a.s. support team

Ticket Details

Ticket ID: YDK-470654
Department: 2nd Level Tech Supp
Priority: Default
Status: On Hold

The good news is that with release 6.0.1000 the problem has gone away!!!

11
fyi -

Avast did acknowledge an ability to reproduce the problem. But, they wre able to do it with avast running and with avast not running!!


Which only proves that avast wasn’t the problem.

12

This thread is old but I’m not having exactly the same problem.

13

Then you really need to go into more detail as you can’t be having the same problem unless it is the same website and there is doubt if it was even an issue with avast as many people could access the site and some had problems with or without avast installed. Plus with avast 6.0.1000 the original poster reported no problems.

So I would say it would be best to start your own New Topic here, http://forum.avast.com/index.php?board=2.0 (New Topic button at the top of the page) and give more detail on the problem that you are experiencing and the avast version that you are using.