Until recently, BackupMaker has worked well, backing up my files from my hard drive to an external drive. However, recently I have been getting a BackupMaker error message “Error 0x08: Target file could not be readed/verified!” According to BackupMaker, this is being caused by my antivirus program, which is the free version of Avast!
However, the message from Avast! that I get at the same time is “Object: TargetDrive…\EarthLink TAR.msi|Data1.cab|EAuthMgr.dll. Infection Win32:Evo-gen [Susp]. Process: C:\Program Files (x86)\ASCOMP Software\Backup Maker\bkmaker.exe. The threat was detected and blocked just before the file was opened.”
I have followed the directions at [u]https://malwaretips.com/blogs/win32evo-gen-susp-virus/[/u] and run Kaspersky TDSSKiller, RKill, Malwarebytes, HitmanPro, Emsisoft Emergency Kit, AdwCleaner, and Junkware Removal Tool. I have also run MS Windows Malicious Software Removal Tool. I checked out C:\Program Files (x86)\ASCOMP Software\Backup Maker\bkmaker.exe at VirusTotal. I could not find any malware with any of these programs, including Avast! Naturally, BackupMaker vows that their software is clean.
Finally, I cannot find any reference to “EarthLink TAR.msi|Data1.cab|EAuthMgr.dll” on the Internet nor can I find “EarthLink TAR.msi|Data1.cab|EAuthMgr.dll” with the programs listed above, with a file search of both my source and target drives, in the Avast! forums, or in the BackupMaker forums.
I tried the Avast! option of “Add the file to the scan exclusion list” [EarthLink TAR.msi|Data1.cab|EAuthMgr.dll]. but that did not prevent me from getting the BackupMaker Error 0x08.
Can anyone help, or explain what is going on? Thank you.