I have been a long time user of Avast Internet Security, but a month ago I removed Avast to test out some other Antivirus programs. I removed them all and reverted to Windows Defender and Windows Firewall. :
I an sure that I have no traces of any other antivirus, as Defender won’t kick in until it is the only antivirus .
Today I renewed my subscription and I can’t get Avast to load. :-\
I have run AvastClear to remove any traces of my previous install.
So what I get is a big X and “There was and error while completing the setup process”
The log is
04:37:13Infoinstcont[32,5424]-- 04:37:13Infoinstcont[32,5424]2014/11/25 04:37:13 START: Avast installer/updater 04:37:13Infoinstup[32,5424]Command: '"C:\Users\TV4WD_~1\AppData\Local\Temp\_av_iup.tm~a04520\instup.exe" /edition:3 /prod:ais /sfx:lite /sfxstorage:C:\Users\TV4WD_~1\AppData\Local\Temp\_av_iup.tm~a04520 ' 04:37:13Infoinstup[32,5424]CPU: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz,4 04:37:13Infoinstup[32,5424]OS: Windows 8 x64 04:37:13Infoinstup[32,5424]Memory: 34% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:4103380/4194176K free 04:37:13Infoinstup[32,5424]DISKs: C:\ - 331GB free / 917GB total 04:37:13Infoinstup[32,5424]DISKs: E:\ - 712GB free / 2794GB total 04:37:13Infoinstup[32,5424]DISKs: F:\ - 514GB free / 931GB total 04:37:13Infoinstup[32,5424]DISKs: J:\ - 0GB free / 1863GB total 04:37:13Infoinstup[32,5424]Running module version: instup.exe - '10.0.2208.712' 04:37:13Infoinstup[32,5424]Running module version: Instup.dll - '10.0.2208.712' 04:37:13Infosimutex[32,5424]Checking for the mutex ownership. 04:37:13Infosimutex[32,5424]The mutex is signaled. We are owners of the mutex. 04:37:28Infoguiwizard[32,5424]Running module version: HTMLayout.dll - '3.3.2.146' 04:37:28Infoguiwizard[32,5424]Loaded module version: C:\Users\TV4WD_~1\AppData\Local\Temp\_av_iup.tm~a04520\HTMLayout.dll - '3.3.2.146' 04:37:28Infoguiwizard[32,5424]Setup gui was successfully started. 04:37:28Infoinstupcore[32,5424]Setup update has started. 04:37:28Infoservers[32,5424]Server definition(s) loaded for 'C:\Users\TV4WD_~1\AppData\Local\Temp\_av_iup.tm~a04520\servers.def': 29 (maintenance:0) 04:37:28Infoservers[32,5424]ChooseServer: selected server 'Download x7524334 AVAST9 Server' with current url 'http://x7524334.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:37:39Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://x7524334.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 1 04:37:39Infoservers[32,5424]ChooseServer: selected server 'Download v0614134 AVAST9 Server' with current url 'http://v0614134.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:37:52Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://v0614134.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 2 04:37:52Infoservers[32,5424]ChooseServer: selected server 'Download y6191445 AVAST9 Server' with current url 'http://y6191445.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:38:06Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://y6191445.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 3 04:38:06Infoservers[32,5424]ChooseServer: selected server 'Download h7249122 AVAST9 Server' with current url 'http://h7249122.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:38:19Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://h7249122.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 4 04:38:19Infoservers[32,5424]ChooseServer: selected server 'Download n6991210 AVAST9 Server' with current url 'http://n6991210.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:38:33Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://n6991210.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 5 04:38:33Infoservers[32,5424]ChooseServer: selected server 'Download z5479555 AVAST9 Server' with current url 'http://z5479555.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:38:46Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://z5479555.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 6 04:38:46Infoservers[32,5424]ChooseServer: selected server 'Download j0872822 AVAST9 Server' with current url 'http://j0872822.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:38:59Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://j0872822.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 7 04:38:59Infoservers[32,5424]ChooseServer: selected server 'Download k8679053 AVAST9 Server' with current url 'http://k8679053.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:39:13Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://k8679053.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 8 04:39:13Infoservers[32,5424]ChooseServer: selected server 'Download x1972524 AVAST9 Server' with current url 'http://x1972524.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:39:26Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://x1972524.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 9 04:39:26Infoservers[32,5424]ChooseServer: selected server 'Download m9493985 AVAST9 Server' with current url 'http://m9493985.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:39:40Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://m9493985.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 10 04:39:40Infoservers[32,5424]ChooseServer: selected server 'Download h7249122 AVAST9 Server' with current url 'http://h7249122.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:39:42Errorpkgengine[32,5424]DownloadPackage(download): 'C:\Users\TV4WD_~1\AppData\Local\Temp\_av_iup.tm~a04520\servers.def.vpx', ip: unknown, has failed with code: 41222 (0x0000A106) [Host unreachable] 04:39:42Infoservers[32,5424]ChooseServer: selected server 'Download x7524334 AVAST9 Server' with current url 'http://x7524334.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:39:53Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://x7524334.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 1 04:39:53Infoservers[32,5424]ChooseServer: selected server 'Download y6191445 AVAST9 Server' with current url 'http://y6191445.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:40:06Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://y6191445.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 2 04:40:06Infoservers[32,5424]ChooseServer: selected server 'Download p2603042 AVAST9 Server' with current url 'http://p2603042.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:40:20Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://p2603042.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 3 04:40:20Infoservers[32,5424]ChooseServer: selected server 'Download z5479555 AVAST9 Server' with current url 'http://z5479555.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:40:33Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://z5479555.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 4 04:40:33Infoservers[32,5424]ChooseServer: selected server 'Download j7364816 AVAST9 Server' with current url 'http://j7364816.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:40:47Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://j7364816.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 5 04:40:47Infoservers[32,5424]ChooseServer: selected server 'Download m9493985 AVAST9 Server' with current url 'http://m9493985.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:41:00Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://m9493985.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 6 04:41:00Infoservers[32,5424]ChooseServer: selected server 'Download m2558410 AVAST9 Server' with current url 'http://m2558410.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:41:14Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://m2558410.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 7 04:41:14Infoservers[32,5424]ChooseServer: selected server 'Download p6140106 AVAST9 Server' with current url 'http://p6140106.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:41:27Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://p6140106.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 8 04:41:27Infoservers[32,5424]ChooseServer: selected server 'Download p1925681 AVAST9 Server' with current url 'http://p1925681.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:41:40Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://p1925681.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 9 04:41:40Infoservers[32,5424]ChooseServer: selected server 'Download j0872822 AVAST9 Server' with current url 'http://j0872822.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:41:54Errordldwrap[32,5424]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://j0872822.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 10 04:41:54Infoservers[32,5424]ChooseServer: selected server 'Download p3051203 AVAST9 Server' with current url 'http://p3051203.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 04:41:56Errorpkgengine[32,5424]DownloadPackage(download): 'C:\Users\TV4WD_~1\AppData\Local\Temp\_av_iup.tm~a04520\prod-ais.vpx', ip: unknown, has failed with code: 41222 (0x0000A106) [Host unreachable] 04:41:56Errorpkgengine[32,5424]LoadLatestProdAndParts: download product file 'prod-ais.vpx' has failed. Status: 41222 (0x0000A106) [Host unreachable]