Avast Internet security blocks Citrix VPN. I Can not remote to work network.

I can no longer connect remotely to my companies network. Citrix is the tool we use. I called my companies help desk. They were able to disable Avast internet security then I could connect. Can you help figure this out?

Your companies help desk sucks.

Al that needs to be done is setting up the correct rules (and if needed exclusions).
https://www.avast.com/faq.php?article=AVKB25
https://support.citrix.com/article/CTX101810