Has anyone run into this problem?
When I run Boot-time scan, whether it is cancelled or continues to completion, my USB mouse doesn’t respond and the computer doesn’t detect the mouse. If I reboot once (and sometimes after I need to reboot twice), everything is back to normal. Is there a bug in the software or is it some setting that needs to be changed?
I use a Logitech Cordless Mouse with the built-in Windows 7 Profession 64-bit drivers.
Alan
so someone else does have this problem too?
i was just thinking that my mouse died for some reason during night (18.7.2014) when i left boot scan running in this computer :-[
that scan did not wind anything.
win 7 64bit
Microsoft Comfort Mouse 3000 (usb, with wire)
i unistalled its drivers in Control panel -->devicemanager and rebooted, but when windows automatically installed them again, my mouse was still not working…
i buyed new mouse, Microsoft Optical Mouse v2.0 USB/PS2 Combatible
if avast will found something in my computer in future and ask me to run boot scan, will it kill my mouse again if i will run that scan?
Boot Scan settings
-Automatically started programs
-all this computer hard-drives
-heurestic = Max
-scan for Pups and the option below that is choosed/marked
-try fix automatically
i dont have another computer to test is that “dead” mouse working on it.
The real problem is not avast, but the way Windows loads/handles the drivers.
If the mouse is not working, simply disconnect it and connect it again.
Windows will (or at least should) see “new hardware”, install the drivers for it and the mouse will work again.