Avast internet security - no sound in the sandbox

I used avast internet security’s trial to see what it’s like. I tested the sandbox but any application inside the sandbox does have any sound. I googled the issue and found old posts that were offtopic. My audio is fine outside the sandbox, this was a problem inside the sandbox. Also, if i have the same program open normally, the sandbox wont open the same program. Any fix for both?

  • Which version of AIS…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?

:P1. Idk how to check that but i downloaded the latest trial from the website
2. my os is 64 bit , windows 10, and idk which service pack i have. im running windows 10 build 1809
3. no, i have windows defender though
4. none, this is my only av outside windows defender
sorry for taking so long, these verification images are kinda hard

  1. Download Avast Internet Security: https://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.

PS: Captcha is only needed for your first 3 posts. (Spam protection)

Sorry for the late response, this method doesn’t work unfortunately. I still hear no sounds at all :frowning:
EDIT: In volume mixer, everything has sound playing when i click on it, but i dont see any sound on the sandboxed program

Follow instructions: https://support.avast.com/article/33/

I got the file id name, its 46YVY