For two weeks my Avast IS has been alerting me that my virus definitions are out of date. I hit the “Update” button, the screen changes to UPDATE–Step 1 of 3 initializing please wait and the gray bar. Then it does nothing. Please advise. Running Windows 10, Avast IS 18.5.2342 build18.5.3931.338. Virus definitions 180802-2.
Repair Avast:
- Control Panel → Add/Remove programs → Avast
- Click on ‘Repair’.
- Follow instructions.
- Reboot.
Virus update requires an internet connection to work, unless you are using this site for non-internet machines: https://www.avast.com/download-update.
See below for default internet settings for Avast:
If settings do not match set to what is shown in pictures below.
Hello,
can you generate and upload support package, please? How-to: https://support.avast.com/en-us/article/Submit-support-file/
Post the package ID here, please.
Thanks,
Milos