Avast Internet Security on Windows 10

system · 2017-07-06T00:57:12.000Z

This morning I went to log on my computer and Avast would not work. I get a message "UI failed to load, This is really embarrassing, AV service not responding. I had been using VPN. I tried uninstalling and reinstalling the software but it still is doing the same thing. Help!

BeSecure · 2017-07-06T01:03:12.000Z

Do u try repair?
Repair Avast:

Control Panel → Add/Remove programs → Avast
Click on ‘Repair’.
Follow instructions.
Reboot.

system · 2017-07-06T01:55:17.000Z

Yes, I did that with no change.

BeSecure · 2017-07-06T03:22:08.000Z

Clean Install of Avast:
https://goo.gl/4Ptzkf

system · 2017-07-06T15:04:39.000Z

I did this and it still is doing the same thing.

Eddy · 2017-07-06T15:07:10.000Z

Do you have any other security (related) software installed ? (or did you)

What OS/SP ?
What exact version of avast ?

system · 2017-07-06T15:56:44.000Z

I’m running Windows 10 and Avast Internet Security 17.5.23.02 build 17.5.3559.0

Just checked and McAfee scan was installed. I uninstalled it. The only thing I updated was Adobe Flash Player to v26

system · 2017-07-06T16:23:34.000Z

I uninstalled Adobe Flash Player and the new Avast will not take an activation code. Should I try a system restore to a date when it all last worked?

system · 2017-07-06T18:02:57.000Z

I performed a system restore to late June and that seems to have done the trick. Now the only problem I’m having is that even though I activated and inserted the license, good until 5/2018, it says it’s trial software and is only good for 30 days. Any suggestions?

Eddy · 2017-07-07T12:45:10.000Z

Download the license file through your avast account.
After downloading it, double click on the file.
Does this solved the problem ?

system · 2017-07-07T14:29:25.000Z

I don’t know what I did but everything seems to be fine now, for the moment. I had all sorts of trouble running Windows in safe mode, it kept locking up on the log in screen. The work around was to log in as a different user then log in to my regular account. Really weird stuff. I ran Windows Repair but Avast stopped working after I did and I was attempting to do a clean uninstall of Avast and never got the machine to boot into safe mode. When I booted back into Windows 10, everything was working, the license was up to date and the problems I was having with the internet seems to have cleared up. Do I need to install a gremlin bell on my computer?

Eddy · 2017-07-07T14:31:27.000Z

Neah no need for a bell, just replace the user ;D

system · 2017-07-07T15:58:58.000Z

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