Avast Internet Security Problem

Avast Free Antivirus / Premium Security
1

Hi,

I decided to take Avast up on their discount offer on Avast 5 Internet Security program. I have been using Avast free for years with no problems.
Real Time Shields - Antispam=OFF & Mail Shield =OFF.
If I click on “Turn on” or “FIX NOW” nothing happens.
I am running Windows 7.

Cheers

pcblues

2

Do you try reboot?

3

What is the mailclient you are using? Outlook, Thunderbird, Windows Mail…?

4

Yep, tried re-booting, no difference.

The mail client is windows mail.

5

Any other antivirus before avast? (specially AVG)
The antispam module works only into MS Outlook as far I know (I’m not sure).

6

Antispam works good with Windows Live Mail (“itself hosted” on my pc). I put a condition that, if the title have the word SPAM, e-mail application move spam to the spam folder.

7

The next try would be a repair installation…

8

I have been using Avast for years so no other anti-virus.

Real Time Shields - Antispam=OFF & Mail Shield =OFF.
Glad it works for you but that doesn't really help me.

Repair installation was one of the first things I tried.

Having used Avast Free & Pro for years without ANY problems & then seeing the amount of people having the problems with the new version makes me think it needed more testing.

I have had to switch to another anti-virus program until this is resolved.

pcblues

9

@ pcblues

There are many people using avast! with Windows Live Mail without problems however it does require correct settings in both avast! and Windows Live Mail.

10
I have had to switch to another anti-virus program until this is resolved.
you can continue using the old version 4.8 This is supported for a while
11

really!! do you want to share this info?

12

thanks catweezel, thats good to know.

13

Use Search:
http://forum.avast.com/index.php?topic=55559.0
http://forum.avast.com/index.php?topic=53984.0

I do not have Mail Shield installed as it interferes with my ISP POP3 SSL transfer for Windows Live Mail for me.