avast! Internet Security refuses to resolve issues

I have tried multiple times to resolve the antispam and antivirus issues that are showing. Windows shows that both programs are snoozing and won’t resolve either. I reset to factory default settings with no luck. Please help.

have you tried the repair option ?

contol panel > ad/remove programs > avast > uninstall/change > repair option…

Tried that Pondus but no luck. Any other suggestions?

i assume you dont have more then one AV installed…and that your previous used AV was removed using the vendors removal tool?

try reinstall
follow instructions on website and remove with this http://www.avast.com/en-eu/uninstall-utility
reinstall http://www.avast.com/en-eu/download-software

What antispam software do you have installed?
What windows/sp version?
Have you already done a reset of the security center?

Eddy- 1. Avast. 2. Windows 8 3. Yes

Pondus- 1. No, I don’t have more than one installed and yes, I used their removal tool. I also tried your solution but still showing that some shields are off.