I want to cancel the 60 day Avast Internet Security free trial, but the site is fucked up and i can’t unsubscribe or cancel it. How can i cancel it?
Hi,
Can you provide more specific details on how the site is not working correctly for you to cancel your subscriptions, so that we can ensure it is corrected?
- Can you confirm if you are using the Avast account portal (https://subscriptions.avast.com/), or if you are using the order portal (https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast)?
- Can you explain what happens when you try to cancel the subscription?
@Aleks19
I have cancelled the auto-renewal subscription for your Internet Security trial registered to the email address you have registered on the forum with, and you will not be automatically charged for any paid subscription in relation to this license. You can continue to use the trial until it expires.
@redroes.15641
I have cancelled the auto-renewal subscription for your Avast Cleanup Premium trial registered to the email address you have registered on the forum with, and you will not be automatically charged for any paid subscription in relation to this license. You can continue to use the trial until it expires. The verification letters for the forum are for spam protection, and are only for your first three posts.
I was using the order portal from the link it gave me to my email. Thank you for cancelling the renewal. The site was like this https://imgur.com/VG5pAuM .