Avast is blocked by policy

Viruses and worms
1

Hi everybody.

I’m facing the problem that Avast is not working, and i have the message “Avast is blocked by policy”
First MBAM.exe coudn’t open for the same reason. I did run a safe mode session, updated mbam and made an exam. Then i can run mbam in normal mode, but still not avast

I went to read somes of the topics, and i see i’m not the only one to face that problem.

I already have made an OLT.txt, and FRST.txt and an Extras.txt.

I would like your help to remove that problem, and make my avast working again. :slight_smile:

Thanks a lot for your attention and your help :slight_smile:

Stan

2

Hi there, using cracks is a sure fire way of getting the latest undetected malware

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Malwarebytes <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files (x86)\Malwarebytes' Anti-Malware <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\McAfee <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\AVAST Software <====== ATTENTION FF user.js: detected! => C:\Users\Stanislas\AppData\Roaming\Mozilla\Firefox\Profiles\p9povsr5.default\user.js 2014-07-13 18:44 - 2014-07-13 18:44 - 00003148 _____ () C:\Windows\System32\Tasks\YourFile DownloaderUpdate 2014-07-13 18:44 - 2014-07-13 18:44 - 00000000 ____D () C:\Program Files (x86)\YourFileDownloader Updater C:\$Recycle.Bin\S-1-5-21-263082750-2348022060-508732130-1001\$3bc8139ad8c8d4bf99f1b3e38b025194 CMD: bitsadmin /reset /allusers CMD: DEL %TEMP%\*.* /F /S /Q CMD: RD /S /Q %TEMP% REBOOT:

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

Could you then run a fresh FRST scan and include the additions log

3

Thanks a lot :smiley:
looks like it did worked :slight_smile:

i didn’t have a addional log with the second scan

4

How is the computer now ?

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

5

Here the log :slight_smile:

and the computer is fine.
thx again :slight_smile:

6

In that case methinks I will send you on your merry way :slight_smile:

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:

7

I’ll follow your instructions.

Again, thank you a lot for your help and your advices, i really apreciate what you did :slight_smile:

Have a really good day.

Stan

8

My pleasure :slight_smile: