Avast is blocking emailsr

Avast Free Antivirus / Premium Security
1

Good morning

avast blocks my incoming and outgoing emails without warning.
Only my email account hosted at free.fr is blocked (yahoo accounts or other are ok)

If I deactivate the avast agents, the emails arrive and as soon as I reactivate avast, they are blocked.

I only enabled file agent and web agent

Could you please help me to solve the problem?

2

Uninstall email shield , its not needed.

3

@ stephan.gabrielli
By blocking, are you getting any Avast Alert or Error message ?
Is this is a webmail account, do you only use your browser to access/view it (not an email client to download) ?

@ RedFan
That’s your personal choice and not necessarily the choice of many other users.

Given what the OP posted

I only enabled file agent and web agent

I also suspect that it may be the Web Shield (not the Mail Shield) that may be blocking, but that requires confirmation/input from the OP

4

Thanks for your help !

No alert, no message. I only see no mail incoming out outgoing.

The problem occurs with Thunderbird email client. With my webmail I do’t have any problem.

5

ohhhh !
Sorry to all : I didn’t see that there was an email service running in avast. (because of the new interface, It was “hidden” in the “privacy” panel.

When I deactivate email protection in avast, my problem does not occur…

6

You’re welcome.

I use Thunderbird as my default email client, but I don’t use it to collect my gmail emails as it has to be configured to do that.