Avast is making my video output jumpy! Any recommendations??

Hi,

I’m using Avast 4.6 home edition.

I’m a great fan of the software and am fully aware that due to the depth of it’s scanning abilities it does use a lot of processer power. However it works fine on my PC as it’s an AMD Athlon 64 3500+ with 1gb ram.

I’ve got a 256mb graphics card and an ASUS Nvidia NForce chipset 4 motherboard. Everything hardware wise is top of the range and fully functional.

But whenever i play DVDs or video clips it’s constantly jumping, lagging and pausing. This baffled me, but yesterday i noticed the avast symbol spinning in my taskbar like it does and thought i’d try stopping my on-access protection, and sure enough any video/dvd output was smoothly playing after this!

So is there a setting i can tweak so that i can keep my computer protected whilst watching DVDs??

What files are being scanned to make avast’s icon rotate? - check the Last Scanned: in the Standard Shield, detailed view.

What sensitivity setting in Standard Shield do you have Normal, High or Custom?
Are you running any other processes in the background that avast would be scanning?

well, just played a video and although the logo was spinning it wasn’t showing any last scanned objects. However it was the standard shield. It was set to high, so i switched it to Normal and sure enough the videos are playing properly again.

Gonna go and narrow down what option it was causing it

Thanks :slight_smile:

got it!

The standard shield advanced scanning options was set to scan every file extension that has been created/modified, so every second the video is played it’s trying to scan it at the same time. Whereas when it’s set to scan only the default file extensions it works fine.

Thanks for your help

High, scans all file, Normal only scans files of a certain file type (those that might be of a higher risk of infection) so some .log files would be scanned on High but not on Normal.

The logo doesn’t sow what file is being scanned, you need to click the icon and select the Standard Shield provider, you wouldn’t normally be fast enough to catch this, you would have had to have it open already (as in troubleshooting).

Welcome to the forums.