Avast is not letting itself update

Viruses and worms
1

Today Avast reported that it needed to update, even though streaming is enabled and everything should be automatic. When I clicked update the WebSheild went crazy saying it was blocking attacks and when I looked at the “More Details” tab it said that all of this was coming from !Avast. I’ve marked it as a false positive but I can no longer update, any way to get around this? I tried disabling the shield but the update gets stuck about 1/4th of the way through. This is what the log file looks like:

1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363352427&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363352427&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363352427&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363352427&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363352427&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363352427&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363352427&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363352427&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363352427&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363352427&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363362434&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363362434&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:01 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363362434&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:02 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363362434&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:04 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363362434&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:07 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363362434&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:09 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363362434&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:11 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363362434&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:14 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363362434&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:34:16 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363362434&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:35:32 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363372441&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:35:34 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363372441&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:35:36 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363372441&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:35:39 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363372441&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:35:41 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363382448&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:35:44 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363382448&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:35:46 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363382448&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:35:48 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363382448&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:35:51 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363382448&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:35:53 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363382448&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:37:10 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363392455&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:37:12 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363392455&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:37:14 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363392455&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:37:17 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363392455&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:37:19 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363392455&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:37:22 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363392455&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:37:24 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363392455&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:37:27 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363392455&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:37:29 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363392455&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)
1/6/2015 4:37:32 PM 91.74.184.36/videoplayer/vps_32-f25-f24.vpx?ich_u_r_i=83a31834d9b039f5ae3fa087b3c8f52e&ich_s_t_a_r_t=0&ich_e_n_d=0&ich_k_e_y=1545018906751363392455&ich_t_y_p_e=7157&ich_d_i_s_k_i_d=3&ich_u_n_i_t=1 [L] URL:Mal (0)

Thanks, Fox.

2

https://forum.avast.com/index.php?topic=53253.0

3

I fixed the problem on my own. Shutting down the websheild allowed !Avast to update after a few tries.

4

Open the webshield settings and check for exclusions or blocks.