Avast is stopping me from using Outlook and Thunderbird...

Avast Free Antivirus / Premium Security
1

Hi everyone,

I noticed when I installed Avast 7 Pro, some popup box displayed saying something that Avast wouldn’t allow SSL or HTTPS encrypted conenctions. All of my email accounts are run through Hotmail, Gmail, or Google Apps.

Now, whenever I try to send an email, I get a connection timed out. I have to close the program and then reopen it.

What do I need to change so that my email works again?

Thanks. >:(

2

Please read the following knowledgebase article to see if it might help you.

https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1384

3

Charyb-

Thanks for the info… that looks a bit complicated, but it does look like the correct answer.

Instead, I’m going uncheck the checkbox for

mail shield => Settings “scan outbound messages”

Why does Avast want you to run things through their SSL vs. through the actual mail system? Is that so they can scan it?

4

Avast creates own SSL/TLS,IMAP protection for email,thats way you have to disable SSL/TLS.IMAP protection in email client. I,m quite your email shield and spam shield didn,t record/shows anything when you sent an email or when you recive email,right? That,s way you have to disable SSL/TLS,IMAP in email client to active Mail shield and Spam shield (Avast PRO,AIS)