avast is unable to detect an ebay trojan - please help

hello everybody,

I am an avast user from germany. after using free avast, I decided to upgrade it to be safe from internet threats, especially because I use paypal from time to time.
well a few days ago I was on ebay and realized that a file called eBayISAPI.gz was automatically downloaded unto my pc. avast did not hinder it or warn me.
the link it was downloaded from was

[b]http://my.ebay.de/ws/eBayISAPI.dll?MyEbay&gbh=1&CurrentPage=MyeBayWon&ssPageName=STRK:ME:LNLK:MEWNX[/b]

I was confused what the file was about however I could not find it on my pc. I started a full scan with avast and malwarebytes but both programes did not find anything. I searched further and found out that the same day other files were downloaded unto my computer too:

[b]https_signin.ebay.de_0.localstorage-journal
C:\Users\Seven\AppData\Local\Google\Chrome\User Data\Default\Local Storage

https_signin.ebay.de_0.localstorage
C:\Users\Seven\AppData\Local\Google\Chrome\User Data\Default\Local Storage

Folder: http_a.affil.io_0
C:\Users\Seven\AppData\Local\Google\Chrome\User Data\Default\databases

Folder: https_signin.ebay.de_0
C:\Users\Seven\AppData\Local\Google\Chrome\User Data\Default\databases

Databases
Data Base File (.db)
C:\Users\Seven\AppData\Local\Google\Chrome\User Data\Default\databases

Databases.db-journal
DB-JOURNAL-File (.db-journal)
C:\Users\Seven\AppData\Local\Google\Chrome\User Data\Default\databases
[/b]

I scanned each of these files but the results were all negative. google searches were quite contradictory so I asked the ebay customer service what this strange ebaylSAPl.gz was about and they told me that it was a TROJAN. I am scanning my pc on and on but cannot find anything. in the meanhile the files above simply dissapread from my pc but I have no clue how or why. please could anyone help me? I am really desperate.:frowning:

thanks in advance.

follow this guide and attach the requested logs (not copy and paste). http://forum.avast.com/index.php?topic=53253.0

1. AdwCleaner
2. Malwarebytes
3. OTL
4. aswMBR

when done, removal specialists will be notified and help you later today

hello,

thanks for your reply. I just downloaded AdwCleaner and scanned the system , I will the log too however the log is in german:( I think this will be a problem.

not a problem …

these are the logfiles of

otl
adwcleaner
malwarebytes

thanks in advance to everybody.

and this is the log of aswmbr.

thanks in advance to everybody.

Hi that is an error on the E-Bay page… This is their response

It's an accident. Either you clicked a broken link or there was a glitch in transmission of the page. Instead of retrieving an item description, you got a chunk of eBay programming. It downloaded as a file because your browser didn't know what else to do with it. Delete the download or ignore it.

Otherwise the log looks clean :slight_smile:

hello essexboy,

thank you for the reply. I know that link and first also thought it might be an ebay glitch but in order to be completely sure, I asked the ebay customer service and they told me that the file ebaylSAPl.gz was a trojan produced by a fake link. this made me quite paranoid to be honest. I scanned my pc a zillion times with avast and malwarebytes and did not find anything. so I am quite desperate:)
thanks for checking the logs. I am reliefed that the logs seem to be okay. I really have no clue what else to do.
the ebay customer support says ‘you have a trojan’ but it’s not detectable. strange isn’t it?:slight_smile:
thanks again.

It is easier to say that than “our site is messed up” :slight_smile: