Avast is Unsecured and won't turn on

General Topics
1

for some reason my Avast is turned off and will not turn back on. Any help?

2

Welcome to the forum.
Since you didn’t supply us with any real information, try doing a repair:
Ctrl Panel> Program and Features (Add/remove Programs) > Select avast! scroll down in the options offered and select Repair.
When finished, Reboot your computer.

3

This is my first post here, and I’m probably not doing this correct, but I hope someone can help.

This morning AVAST mistakenly removed my Photoshop 6.0. After an hour-long phone call with support, I did a System Restore (to 2 days ago) and got Photoshop back.

However, now AVAST is “Unsecured” and won’t let me start it again. It keeps asking if I want to allow this program to make changes to my computer, and I keep clicking “Yes” - but it keeps on asking!

I tried the solution mentioned here but got this error message: “Error processing packages: 0X20000011.”

I have Windows 7, 64 bit.

Can you help me, please?

Thanks,
Bess

4

As mentioned in my previous post, with very little information to go on,
that was an educated guess.
Now that I know that the error was the result of using system restore,
you’ll need to do a clean install of avast! to make things right again.
Instructions available at:
http://forum.avast.com/index.php?topic=93544.msg915130#msg915130