I payed iyogi tech support $170 to fix my computer. They did not fix any of my viruses and are now refusing my calls and chat requests. I am going to have to contest this charge on my credit card, I don’t know what to do.
Have this started because some Avast relation with iYogi?
If that’s the case, then contact Adam Riley by email
riley At avast d 0 T c 0 M
Include all relevant details.
I’m not sure he can actually do something about it, but since you came here (Avast forum) to comment about it…
Has there EVER been anyone who was treated properly by this service? I mean seriously avast! team, why are you sticking with this nonsense? It’s just a bad name for you and nothing else, because so far i haven’t seen ANYONE to EVER say, Yogi helped me and tehy are awesome. Never.
I mean you get way better support here on forums by freelancers for well, free than from this iYogi.
Well, it’s because when somebody is happy, he/she won’t join the forum to talk about that - especially if that operation itself could require another phone assistance (for users with little computer experience).
So yes, there has been - a vast amount every day. What you see here, however, is only the tiny fraction from the very negative side.
Still, i don’t recall many complaints about this forum or phone/mail support. Even long before avast! went into bed with iYogi.
And what happens with the people who come here and feel ripped off by iYogi ? Do they get their money back ? I am asking, because I have never seen any follow up posts from Adam about his investigations in such cases.
Greetz, Red.
Good point Red.
But will they publish they will return back the payment? ???
this is useless, nothing ever happened in cases like this.
for a respectable company this is more than enough reason to undertake actions for keeping their customers satisfied.
like i said above, contacting Adam brings nothing.
Well not contacting him brings even less, you have to make him aware of the crap that is going on. Otherwise you are just capitulating and accepting the status quo and that is what I would say is unacceptable.
If you don’t hold their feet to the fire nothing will be done for sure.
hi Chris, could you please let us know what exactly happened? ???
Why do you wish to know, as you aren’t from avast support or iYogi ???
If you have had a problem with iYogi then you should recount it.
+1
+1 ;D
its not to count anything, would like to know what exactly happened with Avast and with the support company.
The OP won’t be able to tell you anything about that, you can use the forum search function to satisfy your curiosity.
The question was not for you buddy :)…if he replies, am okay with that ;D
How can he answer what you asked:
its not to count anything, would like to know what exactly happened with Avast and with the support company.
How can he possibly know how avast chose iyogi for their avast third party support option. That is my point, nothing to do with trying to answer your question (I don’t know either as an avast user), but personally I don’t like it.
Okay…got ur point…let us wait of reply from Chris, David…every one has their own views 
Well, Avast not the only one to go to bed with scamers.
Symantec has same pay tech support option with the “Boys From Bombay.” Their rates start at $90/hour with no guaranty.
OP should read the EULA he agreed to w/iYogi. I am sure somewhere imbedded in the double talk is a statement that their is no guaranty. Good luck with credir card charge-back.
Wise up people! For these costs, you can get your malware removed locally and get a guaranty to boot!!
Or you can get it removed for free (here)…!! 