system
December 11, 2017, 8:59am
1
hi,
Not sure when it started as Avast doesn’t bother with a pop-up or something, I have to go to system tray and check if it has a red cross beside its icon.
Even if I restart the service it crashes a few minutes later.
I am on Win 10 Pro.
Does anyone know why this happens?
https://imgur.com/a/6fwIS
https://imgur.com/a/nWsoi
thx
bob3160
December 11, 2017, 3:00pm
2
Have you tried this:
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn’t fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
system
December 11, 2017, 4:39pm
3
Tried repairing…it didn’t work
Will try a clean install and let you know…thx
system
December 11, 2017, 7:13pm
4
I have same issue for a few weeks. Reported here in Czech version of forum, also directly to support with no answere (at least about some progress).
system
December 12, 2017, 11:10am
5
clean install didn’t work either and as ondrej already tried support as well I think it’s time to move on to another product/company.
sad way to end things after years with Avast
system
December 12, 2017, 5:09pm
6
i have same problem with premier and its so annoing to write to support and not getting an answer back. i think ill see if i can get a refund. never had this problem with free or bitdefender
bob3160
December 12, 2017, 7:10pm
7
system
December 12, 2017, 8:26pm
8
Meu avast esta a mesma coisa, e pior que instalei ele nos 3 computadores em casa e esta da mesma forma!!
bob3160
December 12, 2017, 8:38pm
9
Asyn
December 13, 2017, 4:05am
10
NON
December 15, 2017, 10:35am
11
A Japanese user also reported this issue even after reinstall.