Hi
I am having troble with my lads pc.
He told me that it would not do anything when he clicks on the desktop shortcuts.
So in i go, sure enough the machine boots up fine, windows xp, so i thought i would run adaware and then do a boot time scan with avast. When i start adaware after about 2 minutes it just hangs, i use task manager to close the application. i then start avast, it seems to do the memory check, and that seems fine, once this is complete, it opens the simple user interface, and hangs, and hangs and hangs, i have left for up to 1 hour and still it hangs. eventually the end task in task manager is used.
I have managed to get into his logs, and the last one that was detected was the js feebs family.
I am at a loss. It seems that no matter how i start avast, Shortcut, Run, programmes the same thing happens all the time. All i want to do is a boot time scan, is there any way you can help
His machine also hangs in windows explorer,
I have tried the above in normal startup, safe mode, i have disabled all startup programmes in ms config, except avast, and including avast. i still have the same results.
I don’t really want to do the dreaded format, and i am not sure if it would work anyway
You can try running ashsimpl.exe or ashsimp2.exe (skinless version), these should start the simple user interface without first doing the memory scan. Though I’m not sure if this will work as you say you have tried to ‘run.’
Or try and use a command line, Windows, Start, Run and type, C:\Program Files\ALWIL Software\Avast4\sched.exe /A:*
I have managed to get it working, the lad had managed to download some virus, he moved it to the chest and thats when it went all pear shaped. ???
I done a chkdsk /r in windows, after the machine rebooted the chkdsk done it’s stuff and found a corrupt sector. Chkdsk repaired the sector, and after that i managed to get avast to work. Allthough i could not update it, The faulty sector must have had some vital info within it as i could not view any network connections. After trawling the forums, i found that un-installing the ethernet card and re-installing could help, i done this and windows installer said that the drivers were missing. I managed to download the drivers on another machine, put them on a cd and with a bit of jiggery pokkery got the internet up and running. ;D
The first thing i have done is updated avast, and adaware, run both programmes, then done a defrag, scheduelled a boot time scan. The scan did not find any beasties, and the adaware found 124 critical items, all have been deleted. The machine is now up and running, i dare say i may have to do some tweaks here and there. :
Thanks very much for all those who post on forums, without you guys, it would have been a re-format of the hard drive. :-[
Hmmm… to be sure you’re clean I suggest you download, install, update and run AVG Antispyware. Some users recommend SUPERantispyware, Spyware Terminator and/or a-squared (take care about false positives).
If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
Deletion is a poor first choice and it is preferable to put them in quarantine.
You don’t mention what these critical items (any examples please ?) are, adaware makes a big deal of what are in effect trivial issues, frequently classifying thinks like tracking cookies as critical. I also uncheck the Search for negligible risk entries, which gets rid of lots of the cookie stuff, which as a text file of little harm.
I have always though gross exaggerations like this to be more unhelpful as it simply makes a user feel they are in dire straits for what I consider trying to hype its effectiveness. Because of this over hyping of threat I also consider if it is worth unchecking the Search for low-risk threats as well.
By comparison to some of the applications listed by Tech, put adaware in the shade in both detection and removal.
