Avast keeps on preventing me from start my program without reasons

Avast Free Antivirus / Premium Security
1

I have an application with normal sha256 signature by certifications issued by DigiCert. But when I tried to start it, it is always been blocked by Avast with “Reason: 0x00020000”.

What does this code stand for?

Thanks

2

Test the file at VT (https://www.virustotal.com) and post the link to the result here.

3

https://www.virustotal.com/gui/file/0e2c7681c9d9ad30f29c948429b281a376823bdfb25324e830f4f9e5b8cf06fd/detection, FYI

4
But when I tried to start it, it is always been blocked by Avast with "Reason: 0x00020000".
How do you know it is avast?

Does avast give a message? if so what does it say … post screenshot

5

Hi,
“Reason: 0x00020000” in general indicates a connection issue.

Could you also provide us with a screenshot of the Avast error message you receive and paste it here, please?

6

https://pan.baidu.com/s/1hRhbuRfiiXzyPZMyJZn13w

7

BTW, it is in the “harden mode”

8

attach screenshot here … see below the box you write in Attachments and other options

9

reattach here

10

aha … chinese, can you translate?

11

Avast
Program being blocked

Enhanced mode of Avast prevents this program from starting on your computer.

   Program

C:\Users.….…beta11.exe

If you want to run this program, please use below link to add exclusion, then restart this program again
“adding exclusion”

12

@Raymond157

You might want to report this as a false positive here:
https://www.avast.com/false-positive-file-form.php

Or join the whitelisting program
https://www.avast.com/faq.php?article=AVKB229#artTitle

13

avast does not allow upload files greater than 50MB, while this file exceeds that limit. Seems no way…

14

→ https://support.avast.com/en-ww/article/160/