[*]Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
[*]Double click on ComboFix.exe & follow the prompts.
[*]As part of it’s process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it’s strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
[*]Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it’s malware removal procedures.
Greetings, I am so sorry to bother you all but I have had exactly the same issue with Avast stating that Bamital-X has infected both explorer.exe and winlogon.exe. I’ve spent three days trying to find a solution and put off using ComboFix until now for I understand that it’s not a tool to be used by someone who is not an expert at these things (which I am not, haha). I ran ComboFix following these instructions and it recognised that winlogon and explorer were infected but when it finishes it says “Deleting files”, immediately restarts my system (is this normal?) and does not leave me a log.
When I log on I have to start explorer manually from a version that I put on here from my other computer else i’m left without a taskbar and icons and it won’t allow me to start the porcess from the task manager.
When scanning the WINDOWS folder with Avast it is still telling me that explorer.exe and winlogon.exe are infected even after running ComboFix.
I hope you don’t mind that i’ve posted in this thread and not in a new one. I’ll be extremely grateful for any help you can offer. This has been driving me nuts for days!
ADS = Alternative Data Stream, I know you are none the wiser for that ;D
On NTFS formatted drives you have a file and that file also has an alternative data stream associated/linked to it that you can’t see in windows explorer, but it can be used for legitimate purposes and unfortunately for malicious purposes. The Alternative Data Stream element of the file doesn’t appear in the total file size for the file, the file could be 10KB with a virtually unlimited Alternative Data Stream size that is invisible to all intents and purposes without special tools.
@gtc no fair Combofix was deleting the ones that I was going to
Combofix is an exceptionally good tool, however, because of that it does get targeted by malware and can sometimes mess the system. But, there are safety tools built in which allow us to recover the situation. Obviously they are not publicised otherwise that would negate the effect
Thank you for those links. I understand the concept of extended file attributes form other operating systems, but I had no idea how pathetically slack it is on NTFS. The flimsy compatibility rationale for its existence is unsustainable when compared to the free kick it gives hackers. Why on earth Microsoft persists with it is beyond me … but then I have never considered Microsoft a clever company. I think it was Steve Jobs who described Windows as a bug-ridden GUI for DOS. Plus ça change!
Thanks to ComboFix, and your advice, my PC is running like normal again. For the first time on days I’m able to get some work done. As I said earlier I was slowly going mad trying to get explorer and winlogon replaced.
I’ll now visit bleepingcomputer and pay my dues.
I realise that running multiple AV tools simultaneously is not recommended but at the moment for me it’s a case of “once bitten twice shy”, so I’ll run both Avast and McAfee for the time being as they don’t seem to be fighting each other and my system response is fine. Ironically I had just renewed my annual subscription to McAfee before I was bitten by the trojan and the new version I just downloaded contains quite a bit more functionality. However, in my direct experience McAfee’s Virus Removal Team (based in Bangalore, India from what I gathered over the phone) were out of their depth with this particular trojan.
Thank you to all who have offered information and advice. You guys are like Red Cross medics to the battle wounded.
will using two anti virus program at the same time give better protection?
NO! Having more then one Anti-Virus program installed on your computer can cause major program conflict such as freezing up your computer, greatly slowing it down, cause false positive when scanning for Viruses or just causing all kinds of strange behavior.
I’ll leave it to Essexboy to follow up with you, but in my case after ComboFix ran through some 40 stages, it rebooted my PC and after the reboot it said “Creating log file. Do not run any other programs”, or words to that effect. It then began deleting a lot of files and eventually opened Notepad and displayed the contents of the log file, which it saved to C:\ and my PC was immediately ready for use.
As I didn’t already have System Restore installed, I allowed it to do that before it began the stages.
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Click Start > Run and copy/paste the following bolded text into the Run box and click OK:
ComboFix /Uninstall
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems
Upgrading Java:
[*]Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 21.
[*]Click the “Download” button to the right.
[*]Select your Platform and check the box that says: “I agree to the Java SE Runtime Environment 6 License Agreement.”.
[*]Click on Continue.
[*]Click on the link to download Windows Offline Installation (jre-6u21-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager…
[*]Close any programs you may have running - especially your web browser.
[*]Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
[*]Check any item with Java Runtime Environment (JRE or J2SE) in the name.
[*]Click the Remove or Change/Remove button.
[*]Repeat as many times as necessary to remove each Java version.
[*]Reboot your computer once all Java components are removed.
[*]Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u21-windows-i586-p.exe and select “Run as an Administrator.”)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
[*]SpywareBlaster to help prevent spyware from installing in the first place.
[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
[*]Select All Users
[*]Under the Custom Scan box paste this in
[*]Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Please attach both logs
Mine ran through 50 stages then after it restarted I would log in and wait for something to happen but nothing ever did. I tried about three times with the same result :(. I didn’t have System Restore installed before either so it did pretty much the same as yours by the sounds but with less luck.
I have attched the files Essexboy. Thanks so much for your assistance!
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Re-run OTL to locate good copies of the infected file
[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
[*]Select All Users
[*]Under the Custom Scan box paste this in
/md5start
winlogon.exe
explorer.exe
/md5stop
[*]Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
I can also now see what files the infected ones are running. On completion of this delete your current copy of combofix and download and run a fresh one
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.