Avast! Key Not Delivering?

I am trying to get one of my machines back up and running. I have reformatted, re-installed the OS, and reset all the accounts. I have went and applied for a key for the 'Avast Home", more than four times now over one week, and I am still not receiving the registrtaion key.

This is for my 60+yr old mother which I have been fixing, remotely. We have registered the key in her name, to her email, yet nokey has been delivered yet.

Should I be concerned about her email, which is ran by the ISP I pay for and have complete administrative control of (50Mup/50Mdown…XMission in Utah…its sik fast!), possibly being comprimised. After all, this is why we had to re-install everything for her after a house guest LOADED up my moms PC with anything she could shove down its RAM. I have already done a hard change to her email pword via phone, but this still has me concerned as I have always received Avast registration keys without incident.

BTW…I have checked her SPAM box, I will also check to see if she has went to high on her SPAM settings but thought I would come here to. If this is as strange as it sounds to me, is it possible toi have her key delivered to my email w/out inteferring with my current registration?

keep the post as small as possible.

try this : https://secure.avast.com/scripts/register.php?lang=eng

nmb

Thank you, I will try that.

Also, as to the lengths of my post, I give AS MUCH DETAIL as possible. What if I am being checked at my email server, without the details above no one would consider it, but I do know I ramble as well and will try to do less in the future. This only answered a small portion of the topic though.

While this may fix the registration key being delivered, what would be possible cases of what is occuring with it now?

don’t know. guys from alwil have to answer it.

there are so many topics posted now a days. “I” love to read shorter topics.

post back

nmb