I in December 11th 2007 upgraded to professional and paid avast 43$ for a 3 year contract through Clickbanc in USA.
I got receipt and eu tax code , and thoought that all was ok,
that is until yesterday when i got a message trial period expires in 18 days , and again today now 17 days;
please remember it is over a month since had the pro and authorisation sent to me via the bank system from avast.
i have phoned avasy distributor for help in UK , they say nothing they can do as not bought through thelm but direct from avast.
i email the bank twice now i have phoned the bank in Usa, I have phoned avast yesterday , sent them e mail ,
But now nearly 72 hours later NO response from bank or Avast.
So if the next fewdays go by and the avast system is deactivated , they will be in breach of contract 1 month into a 36 month contract.
If my business computer becomes infected having paid for the contract tehn i will sue for damages and all cost and losses incurred
So beware the programes are great , but the customer support is sadley lacking with indifference shown by Avast and there bank, and i have used avast since 2003 as apersonel , before now using it for my business !!