avast locking processes

Avast Free Antivirus / Premium Security
1

sometimes when i try to open processes i know are safe avast locks them under system pid 4 and the only way to unlock them is to try closing them in taskmgr/process hacker and then restarting explorer.exe, this use to be a lot worse though as i’d have to restart my pc to fix it. i just want to know if the team are aware and trying to fix it

2

Provide details…

3

like what?

4
  • Which Avast…? (Free/Premium)
  • Which version/build of Avast…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
  • Which processes get locked…?
5
  • Which Avast…? Free
  • Which version/build of Avast…? ver. 20.8.2432 - build 20.8.5684.602
  • OS…? (32/64 Bit…? - which SP/Build…?) 64 bit windows 10
  • Other security related software installed…? none
  • Which AV(s) did you use before Avast…? malwarebytes
  • Which processes get locked…? it’s random
6

Repair Avast:

  1. Avast GUI → Settings → Troubleshooting
  2. Click on ‘REPAIR APP’.
  3. Follow instructions.
  4. Reboot.
7

thank you, will tell the result

8

You’re welcome.

9

pretty sure this worked, thank you

10

No Problem.

11

started happening again, resetting my pc didn’t help

12

→ https://support.avast.com/en-ww/article/298/ (Blocked & Allowed apps)

13

What exactly does it mean, to “lock a process”? How does it manifest?