Avast makes Outlook 2007 crash?

Avast Free Antivirus / Premium Security
1

Hey

Since i installed Avast 4.8 Home Build 4.8.1351

my outlook 2007 often hangs/crashes

This is from Windows XP log:
Stoppet program OUTLOOK.EXE, version 12.0.6504.5000, stoppet modul hungapp, version 0.0.0.0, stoppet adresse 0x00000000.

2

Check the folder \data\log
Are there any files called unpXXXX (where XXXX is a random number) or *.mdmp there?
If so, send them to vlk (at) avast.com
They may contain more information about the problem (maybe a link to this thread).

Vlk explains how to create a dump file (of outlook) here: http://forum.avast.com/index.php?topic=22636.msg187340#msg187340 and here: http://forum.avast.com/index.php?topic=23283.msg193594#msg193594 :wink:

3

Hi!

I have the same problem with Avast 4.8 Pro, outlook 2007 and XP.

Have e-mailed my *.mdmp files to vlk, hoping to help.

/ei3pehe