Hi
can anyone lead me through the process of removing this Trojan that is hijacking my computer and endlessly running malicious URL detected popup?
Regards
Zebracar
Hi
can anyone lead me through the process of removing this Trojan that is hijacking my computer and endlessly running malicious URL detected popup?
Regards
Zebracar
Follow this guide and attach logs: http://forum.avast.com/index.php?topic=53253.0
When done malware removers will be notified.
Here is Malwarebytes log
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
Database version: v2013.09.21.05
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 6.0.2900.5512
Simon :: YOUR-187FDF43C9 [administrator]
23/09/2013 20:09:08
mbam-log-2013-09-23 (20-09-08).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | PUP | PUM
Scan options disabled: Heuristics/Shuriken | P2P
Objects scanned: 228484
Time elapsed: 15 minute(s), 25 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 4
C:\Documents and Settings\Simon\Local Settings\Application Data\anaafcli.exe (Trojan.FakeAlert.ED) → Quarantined and deleted successfully.
C:\Documents and Settings\Simon\Local Settings\Application Data\mispnbpq.exe (Trojan.FakeAlert.ED) → Quarantined and deleted successfully.
C:\Documents and Settings\Simon\Local Settings\Application Data\qvdhfqev.exe (Trojan.FakeAlert.ED) → Quarantined and deleted successfully.
C:\Documents and Settings\Simon\Local Settings\Application Data\tfbfgviv.exe (Trojan.FakeAlert.ED) → Quarantined and deleted successfully.
(end)
OK- You had an Fake Antivirus on there. Annoying but not really nasty.
So what do I do next to remove it? Please?
Please run the other scans as shown in the topic. And attach the logs.
When done malware removers will look over them and will advise you to remove that crap.
Hi here is the OTL log
Could you attach a screenshot of the alert please
You have elements of Norton, AVG and Trend Micro on your system. These will need to be removed
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
IE - HKCU\..\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}: "URL" = http://blekko.com/?source=c3348dd4&tbp=rbox&toolbarid=blekkotb&u=20120426C52D46158A4833F3E7ED455E&q={searchTerms}
IE - HKCU\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT2786678
[2013/07/14 22:27:57 | 000,006,500 | ---- | M] () -- C:\Documents and Settings\Simon\Application Data\Mozilla\Firefox\Profiles\9s7ntazu.default\searchplugins\babylon.xml
[2013/07/14 22:27:57 | 000,006,500 | ---- | M] () -- C:\Documents and Settings\Simon\Application Data\Mozilla\Firefox\Profiles\9s7ntazu.default\searchplugins\BrowserDefender.xml
[2013/02/23 19:29:14 | 000,001,104 | ---- | M] () -- C:\Documents and Settings\Simon\Application Data\Mozilla\Firefox\Profiles\9s7ntazu.default\searchplugins\produtools-manuals-21-b-customized-web-search.xml
[2012/04/26 21:12:46 | 000,002,127 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\blekkotb.xml
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found.
O4 - HKCU..\Run: [iexhaogq] C:\Documents and Settings\Simon\Local Settings\Application Data\ofokrowk.exe ()
[2013/09/22 19:15:01 | 000,188,416 | ---- | C] (FP19) -- C:\Documents and Settings\Simon\Local Settings\Application Data\bbkbevra.exe
[2013/09/21 12:38:05 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Simon\Start Menu\Programs\Antivirus Security Pro
[2013/09/21 12:37:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\va9DnasV
[2013/09/21 12:34:08 | 000,055,808 | ---- | M] () -- C:\Documents and Settings\Simon\Local Settings\Application Data\ofokrowk.exe
[2013/09/21 12:42:47 | 000,056,352 | ---- | C] () -- C:\Documents and Settings\Simon\Local Settings\Application Data\gowrmojm
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Please download Junkware Removal Tool to your desktop.
[]Right-mouse click JRT.exe and select “Run as Administrator” the tool will open and start scanning your system
[]please be patient as this can take a while to complete depending on your system’s specifications
[]On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
[]post the contents of JRT.txt into your next message.
Hi,
Not sure if you got the screen shot - rebooted since the last popup which seem to have stopped now. Attached two more logs.
You guys are cool 8)
How is the computer behaving now ?
Yes good thanks, no more popups, Firefox has upgraded itself and is running a lot smoother and quicker - I am just running Junkware Removal Tool - shall I post the log?
JRT text attached
And aswMBR.txt :-[
All looking good
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [CLEARALLRESTOREPOINTS] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Delete JRT and AswMBR from the desktop
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe