Avast mobile for Android doesn't recognize my licence.

I have an annual subscription wich is renewed on September, 12 but the app don’t recognize the license and I have the basic. I was cleared the Gogle play data anf uninstall the Avast app but the problem is still occurring.

https://support.avast.com/article/86/

Hi, I’ve checked your licence and the problem is caused by an old one (Easter promo from 2014) - please check your PM, I am sending you an activation code for a new licence.