Avast Mobile Security Pro - Scan Failed! Something went wrong error

Avast Mobile Security Avast Mobile Security for Android
1

Hello I have been having issues with AMS and keep on getting the
Scan Failed! error. I cleared up AMS cache and it still not working.

Please help.

2

I dont have avast pro but have been getting the same issue since today! Hope we can find an answer

3

Hi, what app versions do you guys use?

4

Hi. I am having this problem as well. I have the latest version of pro 6.1.3 can you help?

5

I am getting the same. 6.1.3 Free version. First time ANY Avast issues.

6

Well, there were some issues in this version, we have already fixed it for the upcoming version 6.4, which has already been rolled out to 10% of users, full public release is planned for later this week. If you do not want to wait, please try to install the Beta version, more on goo.gl/5AVSFJ, I hope it helps :wink:

7

I am getting this error as of about 3 weeks ago. Using ver. 6.6.0 Android v 6.0

8

Hi jjely, have you tried to clear the app data? (device Settings > Apps > Avast Mobile Security > Clear data and cache)