I assume that the emails are being scanned (Scanned Count will increase) and avast icon will rotate? - if so then see timcan’s second image to insert note. - if not follow Tech’s step 2. or see the avast help file Setting up the Mail Protection - help: manual setting of mail protection
I can connect to the net using my short cut key from my internet provider but not through Thunderbird.
I checked my settings for e-mail. Everything seems OK and can send and receive emails with the AVAST message regarding virus, but when I try connecting via Thunderbird I get this error message:
Sending of user name did not suceed. Mail Server 127.0.0.1 responded. Cannot connect to POP server . . . … connect error 10065.
Configure your email accounts to work without the antivirus and test them.
If everything is fine, close all your email clients (programs).
Start Menu > All programs > avast antivirus > Mail Protection Wizard
Follow the non Outlook/Exchange option (i.e., the second one).
You can choose the supported email programs and select all the accounts
(even the ones created in the future).
Configure your email accounts to use avast! as antivirus.