Avast & My Firewall

Hi :slight_smile:

Could Someone Please Tell Me…

Should… Avast antivirus Update ( avast.Setup ) … Have Full Access In My Firewall?

My Firewall Is - PC Tools Firewall Plus

There are 4 Avast entries in my Firewall
3 already have - Full Access
1 avast.setup - Connecting - Listening Undetermined

My Firewall must have automatically granted the other 3 - Full Access
I was asked one Block or Allow question about Avast … Of course I said - Allow!
But I think that must have been for… avast.setup … And that’s why its the odd one out :-\

Thanks In Advance! :wink:

Yes it should without it, no updates.

The file isn’t running all the time, only when checking for and downloading updates.

You don’t say what the other three are, but only ashWebSv.exe and ashMaiSv.exe require internet access, what is the other ?

Why does PC Tools feel it needs permissions ?

Into the firewall settings, the following programs should be allowed to connect:

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service)
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup (avast! Update executable). This is a temporary file that just appears when an update (check) is about to launch, and disappears again afterwards.

Don’t need rights to connect:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (avast! Update Service)
C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service). Although, ashServ.exe sends ping packets to find out if the Internet connection is alive. You can turn this off by checking the “My computer is permanently connected to the Internet” box in the avast Program Settings > Update (Connections) page.

Hi … DavidR & Tech :slight_smile:

OK! … I’ve had another look :wink:

I’ve Got The Following…

ashWebSv.exe - Full Access
ashMaiSv.exe - Full Access
ashServ.exe - Full Access
avast.setup - Connecting Allowed … Listening Permission Undetermined

avast.setup … Is - Connecting! … & … I am receiving my Avast definition updates :slight_smile:

However!
What I’m not sure of…
Should avast.setup have Full Access like the other 3 have got?

I’m Not Sure What Listening Permission Undetermined Actually Means :-[

PS.
I couldn’t see aswUpdSv.exe listed in my Firewall ???

Thanks! :wink:

Well firstly I have no idea hat full access means in PC Tools firewall.

I haven’t got a clue why PC Tools firewall woild even ask the question of ashServ.exe as it doesn’t connect to the internet.

You don’t need to see anything for aswUpdSv.exe that is the process, but it is avast.setup that does the actual connection to the update/download servers and download of the update.

Hi David :slight_smile:

Well I decided to give… avast.setup - Full Access

Clicked On - Grant Full Access

But instead of saying - Full Access … It says - Full Connectivity ???

Now I’m Really Confused! :-[

Thanks! :wink:

Seems the same. Use Full connectivity.

Hi Tech :slight_smile:

Will Do! :wink:

I’m Not sure If the difference - Full Access v Full Connectivity - Is because…
a) It could be so that you can tell which Applications were automatically set v Applications that the user set.
b) I Clicked On - Grant Full Access
Where as last time I gave something Full Access…
I allowed the two things separately - Connecting Allowed … Then … Listening allowed
Trouble Is…
I cant remember what that thing was … Or … What it actually ended up saying - Full Access or Full Connectivity :-[

Thanks! :wink:

Is there nothing in the help file that defines what the difference might be ?

Hi DavidR :slight_smile:

Nope! >:(
Not unless I’m missing something :-
They don’t seem to have updated their Help Files for quite a while - Still v4 … Firewall Now v5 ::slight_smile:
Here : http://www.pctools.com/firewall/help/4.0/

I’ve asked them on the PC Tools forum about…
Full Access v Full Connectivity
And…
What does Listening Permission actually mean

I have had one response
Lets just say… I’m still non the wiser ::slight_smile:

At least avast.setup has now got Full Connectivity :slight_smile:

Thanks! :wink:

Ops!
Just looked again - And Found…

Permissions
Full access : grants full connectivity
Block Access : denies access

But where does Full Access come in to the picture then.
Perhaps I was right yesterday - When I Said…

I'm Not sure If the difference - Full Access v Full Connectivity - Is because... a) It could be so that you can tell which Applications were automatically set v Applications that the user set.

Not Sure! :-[
And I still can’t find what Listening Permission means.

Well at least you should now have the updates working.

Unfortunately, with zero PC Tools firewall experience I even more in the dark by what their definitions might be, more so that you haven’t had much help at their forums, fingers crossed perhaps someone will be able to give some positive feedback.

Hi DavidR :slight_smile:

Well at least you should now have the updates working.

They were always working :-[
I think I was just worried that avast.setup didn’t have as much freedom through my Firewall as it should of had.
e.g.
The other 3 Avast applications had - Full Access
But avast.setup only had - Connecting Allowed … Listening Permission Undetermined

I think I was worried that this might one day have an effect on my Avast Updates.
Maybe the Avast version updates … Not Sure! :-\

Anyway! … At least avast.setup now has - Full Connectivity :slight_smile:

I’ve just had some more help from the PC Tools forum :smiley:
I don’t think the person helping me, understood what I was asking the first time.
Coz… He also found Full Connectivity rather than Full Access … A Little Odd! ???

Listening Permission … I Think I Understand Now :smiley:
Apparently…
If a program is allowed to listen for connections, i.e. it will accept incoming connection attempts from the Internet. For programs that use file transfer (like browsers, IM clients, etc) this is important. For most programs you (the user) initiates the connection attempt so the program is allowed to connect.

Thanks! :wink:

You’re welcome.