When AVAST is set to ASK if it finds something, one of the options in the drop-down menu should be IGNORE. This would be very handy for false positives. ADD TO WHITE LIST (or EXCLUSION LIST) would serve the same purpose. It’s very annoying to have the program set to ask you what to do then not have one of the main choices available!
AGREED!
Oh no… This discussion again… We talked about this a lot of times and the final answer (hopefully) is always security: no ignore option.
Simply submit that file that you think is safe to the lab. If you’re right, it doesn’t take very long for Avast
to correct their mistake. If you’re wrong, you’ll be happy avast! just saved you from an infection.
Not allowing your computer to get infected is the primary job of Avast so there isn’t any ignore option.
+1 Lisandro
+1 Bob
Files that are legitimate and are used for years can get infected.
A user thinks it is fine and put it on the exclusion list.
So far, so good?
NO! The file can be infected and the avast warning should not be ignored.
Leave it to the experts to see if it is a false positive or not.
Please stop assuming all users are idiots. An IGNORE option is BASIC. Users like Eddy and Bob and others who don’t want to use IGNORE don’t have to. Some of us have files we know are safe and have been using for years (tools that retrieve system or BIOS stats for example) and I for one do not report false positives or anything else to AVAST. Another choice we each make for ourselves. IGNORE is as basic a choice as DELETE.
EDIT: Another example… the constant FPs for Adwcleaner… every time they upgrade the program. Assuming AVAST knows better than ALL users how to keep their computer “secure” is the kind of hubris no one needs.
Please stop assuming all users are idiotsWe don't do that, but you are for sure behaving like one. Fact is that over 99% of the users have no clue abut computers/software and how things are working.
Some of us have files we know are safe and have been using for years (tools that retrieve system or BIOS stats for example)No, you and many others think they are safe, but that doesn't mean they are. You have proven over and over again that you are ignorant, not knowledgeable at all and are living in your own dreamworld. Please stop polluting this webboard and peoples threads.
Oh Eddy… when will you learn. And btw, those 99.9% users who you claim don’t know what they’re doing (you and Bob included, I guess) don’t have to use the IGNORE option. That’s what OPTION means.
Oh Eddy... when will you learn.The real question is... When are [b]YOU[/b] gonna learn?
You are like a person that buys a car, drive into a tree and blames the tree that it was crossing the road while you can’t drive.
Oh my gosh!!! Bootsy!!! U again!!! Just get over with and update it. If it doesn’t work just buy a brand new computer probably your current computer is pretty much old and some system configuration or settings may be wrong!!! I don’t know what’s really going on!!! On my laptop and I am pretty sure 100% sure other users aren’t complaining about the latest version of Avast!!! I am pretty sure all of your programs like adobe reader, java, flash, shockwave, and etc aren’t up-to-date. Many users just press ignore to “update later” when ever they see that an updated version of those programs is available. They even don’t bother to see updates for Microsoft updates!!!
Hey Mr. Sharp… the newest version doesn’t have an IGNORE option either. (Open mouth, insert foot… again… and again… and again…)
Ofcourse it doesn’t.
Read what Lisandro posted!
There are very good reasons for it.
It is not there and most likely never will because of security reasons.
So your telling me to “get over it and update” was completely useless, as usual, since the new version doesn’t have that option either.
There are very good reasons for it. It is not there and most likely never will because of security reasons.
IOW, AVAST assumes their entire user-base – every single last person – is stupid and incapable of utilizing an IGNORE option correctly.
This tendency to paint the user-base with an incompetent brush does not instill user loyalty. Though with some of the uber-devotees running around saying “Don’t give me an IGNORE option! I can’t handle it!” it’s hard to blame AVAST completely.
You may be happy to know, Eddy, the longer I post here the more I am leaning towards switching away from AVAST all together, to a smarter (and higher rated) AV. But I do think you should stay here where you are comfortable and obviously belong, regardless of what I end up doing…
You won’t find a better A/V than Avast but if you decide to switch good look finding a better one.
What part of “FOR SECURITY REASONS” don’t you not understand!!! Open your ears and eyes and brain power!!! Since you are so concerned about updates and updates. JUST GO INSTALL MSE (MICROSOFT SECURITY ESSENTIALS)
Thank you. As it happens there are several AVs that currently test far better in the slew of independent lab tests, and most AVs include an IGNORE function. AVAST was top-rated when I switched to it some 4yrs back, but that hasn’t been the case for quite awhile, and the lack of an IGNORE option has been an annoyance from day one… then other issues have cropped up recently, so we’ll see. Finding another acceptable AV is not a problem, however.
@ Staticguy (AND Lisandro!): There is no security reason for not including the option to IGNORE. Leaving this option out is saying every single user is an idiot. I don’t need my AV to be my daddy or mommy. I know when I DL Adwcleaner from the author’s site, and compare the hash, I’m fine. But instead of easily clicking IGNORE I have to CLOSE AVAST… get the file, run it, then re-open AVAST… OR… close AVAST, get the file, add the file to the File Shield exclusion list, then run it. Instead of a SINGLE CLICK to IGNORE.
IOW, not having an IGNORE function puts me MORE at risk b/c I have to close the AV (albeit temporarily) to continue to work.
If AVAST’s opinion of their user base is so low that they believe people who know nothing of viruses will bother to search out and choose the IGNORE option willy nilly (rather than the default DELETE which requires no action or config changes), as if they don’t understand simple English, then that certainly encourages me to look elsewhere, especially since AVAST is no longer top-rated anyway. I’ll see what happens though. Posts from people like Drake127 and DavidR are the reason I am hanging on to see what AVAST does. Not everyone on this forum is a clown. They (the clowns) just keep running around, acting like a crowd.
If you say so, whom are we to argue…?
No, just the majority of the users are common users. And the others, the ones who consider themselves tech educated, oh, they the ones who commit the bigger mistakes 
Clown? Well, I feel like one after 13 years discussing this
Thank you for responding. Now please DO make your point. If you have a salient argument against including a CHOICE to ignore, please make it.
No, just the majority of the users are common users. And the others, the ones who consider themselves tech educated, oh, they the ones who commit the bigger mistakes :)
And know how to get out of them when they do. We don’t need our AV to be a nanny. The tech-educated users should have a choice that doesn’t involve having to CLOSE AVAST. When software is highly recommended from reputable sites, and you get it from the author’s site or a reputable mirror and compare hash values, the chance of getting an infected file is small (they’d have to hack the site to replace the hash too) and I’m happy to take that chance on those occasions, b/c the chance of it coming back to bite me is a near-virtual zero, while the hassle of dealing with AVAST’s lack of an IGNORE option is a certainty. ;D
Clown? Well, I feel like one after 13 years discussing this :)
Then maybe that’s a clue it’s time to change your mind? ;D
IOW, not having an IGNORE function puts me MORE at risk b/c I have to close the AV (albeit temporarily) to continue to work.That, IMHO, makes you a bigger fool than I originally gave you credit for.
Lisandro, please do address the legitimate points I made:
AVAST’s concern is mainly with “common users” (you claim) … what common user who doesn’t know anything about viruses, is going to dig into the deep AVAST UI to tweak configuration settings, seeking out the actions, and switching the default action from DELETE to ASK??? never mind an Ignore option? What user is going to have AVAST ASK every time it finds something, as if they know what to do about it? That is illogical for a user who knows nothing of viruses… they will not even venture into the UI of AVAST, but will most likely use its default settings which are always to automatically delete the virus/pup/sus file… (or maybe for the latter the default is to Move To Chest, but you get my point). No “common user” who knows nothing of viruses, will have the AV ASK them for advice. In fact it would be amazing if they even FOUND the action settings, buried as they are.
So the chances of them even WANTING to tweak the config settings are small and not logical, except maybe for some basic settings like program updating, if that.
But let’s assume some intrepid users DID find the action settings… they STILL would not choose ASK. It makes no sense. And if they DID, (for argument’s sake) maybe because they simply want to KNOW when AVAST finds something (rather than it working unseen in the background), they certainly would not pick IGNORE for the action, once asked. Ignore is a basic English word without any double-meanings or ambiguity about it. Only an idiot would choose that if they didn’t know what they were doing. Which again brings me back to, how stupid does AVAST think its users are???
It’s only common sense that people with experience would be the ones who want to set actions to ASK… and if an alert is generated, they will likely NOT choose the option to IGNORE unless they are positive it’s a FP… as in my example of downloading well known softw and comparing hash values.
So on one hand we have the common users who will likely never tweak their default settings and can be left with the auto-action of delete… and on the other we have experienced users who might want the ASK option along with the ease of using the IGNORE option on those perhaps rarer but nonetheless not uncommon cases in which they need it.
Now giving the advanced users an IGNORE option does not impact or hurt the common users at all.
So your explanation that it is because of “security concerns” doesn’t fly unless, as I said earlier, you assume the common users will dig into the UI to tweak settings AND choose ASK and then then choose IGNORE… for no reason whatsoever except that apparently these common users are uncommonly stupid.
So please explain how this IGNORE option would wreak havoc.