I wonder if any tecchy can help. I updated the engine for my free !Avast this morning, as suggested. Unfortunately the update from !Avast also installed Google Chrome on my pc, which I did not ask for , not get any notification that !Avast was going to do this. !Avast also installed a really wicked MyStart Incredibar… this is nonsense, and I am seriously thinking of looking for alternative virus protection.
Read - Mystart.incredibar.com is malicious redirect virus, also known as browser hijacker. Mystart.incredibar.com pretends to be helpful search engine, but it is not reliable. It infiltrates into the compromised PC system without a user’s knowledge and permission and cheats innocent users.
Thanks, essexboy… I guess I was lazy and didn’t notice the tick box to refuse chrome. I have uninstalled Chrome. Now I have to find out how to delete the stupid MyStart from Windows Internet Explorer.
Used to live in Romford, googles of ages ago (1969).
[*]Select All Users
[*]Under the Custom Scan box paste this in netsvcs
%SYSTEMDRIVE%*.exe
CREATERESTOREPOINT
[*]Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Post both logs
Same problem here with Incredibar. What do you mean by “post both logs”? I downloaded OTL and did the scan, but what do I need to do now? Has it been removed?
Please create your own new topic (otherwise it will just confuse this one, hijacking), here http://forum.avast.com/index.php?board=4.0 in the viruses and worms forum (click the New topic button at the top of the page see image) and we will try and help you there.
For information on what to do - Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and start your own new topic and attach the logs there, not in the LOGS topic.