Avast not fair

system · 2017-02-14T20:22:36.000Z

Hi there.
After being client of Avast for more than 10 years, (Internet security, 2 years, 3 PCs I’m asking to pay the full price for my renewal.
I give up. >:(
Good bye Avast.

Eddy · 2017-02-14T20:35:37.000Z

Just because you are a long time user, it doesn’t mean you are entitled for a discount or something.

Rednose · 2017-02-14T20:45:56.000Z

Hi fred1234567, welcome to the forum

Could you please submit a Ticket https://support.avast.com/support/tickets/new?form=2
Than post your Ticket ID here.

I am no Avast empoyee, but I can try to get you a better deal.

Greetz, Red.

Pondus · 2017-02-14T20:49:53.000Z

Eddy post:2:

Just because you are a long time user, it doesn’t mean you are entitled for a discount or something.

No but it would be a good deal so that paying customers stay with avast … or not?

DavidR · 2017-02-14T20:55:47.000Z

As far I’m aware there used to be a renewal discount if you renewed from the avastUI.

Where did this renewal occur, was it from:

the auto renewal function.
renewal from the avastUI.
renewed from the avast.com site.

Announcements