Avast NOT fixing password problems

I’ve noticed people having problems with password reset issues since last year.
I am also having the same problem. I just switched from a free account to a paid account.

  1. The temporary password I was sent does NOT work.
  2. It will NOT send me an email to reset my account password.

I am beginning to quickly be VERY SORRY I decided to give them money.

About what exact password are you talking?

I’m not following you?

  1. Which password? From which program? Forum password? Avast account password?
  2. Which avast! version? Mobile? For PC?