Avast not installing

Avast Free Antivirus / Premium Security
1

I keep getting this when i try to install avast
the laptop had norton on it before i got rid of it with the norton
removal tool.

16.11.2009 00:54:45 general: Started: 16.11.2009, 00:54:45
16.11.2009 00:54:45 general: Running setup_av_pro-54c (1356)
16.11.2009 00:54:45 system: Operating system: Windows Vista ver 6.0, build 6002, sp 2.0 [Service Pack 2]
16.11.2009 00:54:45 system: Memory: 27% load. Phys:2097151/2097151K free, Page:4194303/4194303K free, Virt:2025720/2097024K free
16.11.2009 00:54:45 system: Computer WinName: xxxxxx-PC
16.11.2009 00:54:45 system: Windows Net User: xxxxx-PC\xxxxxxxx
16.11.2009 00:54:45 general: Cmdline: /sfx /sfxstorage “C:\Users\xxxxxx\AppData\Local\Temp_av_sfx.tm~a01708” /srcpath “C:\Users\xxxxxx\Desktop” /sfxname “setupeng”
16.11.2009 00:54:45 general: DldSrc set to sfx
16.11.2009 00:54:45 general: Old version: ffffffff (-1)
16.11.2009 00:54:45 registry: Deleted registry: Software\Alwil Software\Avast\4.0\UpdateReady
16.11.2009 00:54:45 general: Install check: SetupVersion does NOT exist
16.11.2009 00:54:45 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
16.11.2009 00:54:46 registry: ERROR!:Cannot access registry HKLM\SYSTEM\CurrentControlSet\Services\avastTestService, error code: 0x00000005
16.11.2009 00:54:46 general: Err:Not enough user rights to continue

2

Anyone out there who can help with this issue?

3

Try running norton removal tool again reboot and use crap cleaner and scan the registry and try and run avast free full installer around 35mb size from avast website. Did you have any other antivirus on before norton was installed, also check your computer for spyware as this can prevent avast from installing. Use spybot search and destroy & Malwarebytes free antispyware programs.

4

Are you logged on an administrator account on vista if you are on a limited account you cannot have full access to the op system!

5
  1. Remove NAV or Norton 360 through Add/Remove programs from Control Panel. Boot.
  2. Use Norton Removal Tool for Windows 2000/XP/Vista or Norton Removal Tool for Windows 98/Me. Boot.
  3. Install avast! (or repair the installation) and boot.

The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer.